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ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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  • Municipalities
Displaying 161 - 180 of 430

Loyalist Township - September 9, 2020

Ombudsman Report Investigation regarding a closed meeting held by Loyalist Township on July 8, 2019 Paul Dubé Ombudsman of Ontario September 2020 Complaint 1 My Office received a complaint about a closed meeting held by council for Loyalist Township (the Township) on July 8, 2019. The complaint …
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The Ombudsman received a complaint alleging that council for Loyalist Township contravened the Municipal Act’s open meeting requirements on July 8, 2019, related to an in camera vote. The complaint also raised concerns about the amount of information that council shared in its report back following the closed session. The Ombudsman’s investigation found that council’s discussion was permissible under the Municipal Act’s closed meeting exception for advice subject to solicitor-client privilege in s. 239(2)(f). However, the Ombudsman found that due to confusion and inadvertence, council’s in camera vote was neither procedural nor a direction to staff contrary to the Act’s voting requirements.
/en/our-work/municipal-meetings/loyalist-township-september-9-2020

Municipality of West Nipissing - August 31, 2020

The Ombudsman received a complaint alleging that closed meetings held by council for the Municipality of West Nipissing on April 20th and May 26th were not audio or video recorded, contrary to requirements in the municipality’s procedure by-law. The Ombudsman’s review found that the April 20th …
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The Ombudsman received a complaint alleging that closed meetings held by council for the Municipality of West Nipissing on April 20th and May 26th were not audio or video recorded, contrary to requirements in the municipality’s procedure by-law.
/en/our-work/municipal-meetings/municipality-west-nipissing-august-31-2020

Township of The North Shore - July 9, 2020

The Ombudsman received a complaint regarding the April 15, 2020, closed meeting of council for the Township of The North Shore. The complaint alleged that council’s discussion did not fit within the Municipal Act ’s closed meeting exceptions. The Ombudsman found that council’s discussion was …
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The Ombudsman received a complaint regarding the April 15, 2020, closed meeting of council for the Township of The North Shore.
/en/our-work/municipal-meetings/township-north-shore-july-9-2020

Town of Saugeen Shores - August 10, 2020

Ombudsman Report Investigation into complaints about closed meetings held by the Town of Saugeen Shores on July 22, November 11, November 25, 2019, and February 24, 2020 Paul Dubé Ombudsman of Ontario July 2020 Complaint 1 My Office received a complaint about meetings held by council for the Town …
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The Ombudsman received a complaint that council for the Town of Saugeen Shores contravened the Municipal Act’s open meeting requirements on July 22, November 11 and November 25, 2019. He also received a complaint that council held an informal private gathering that amounted to an illegal closed meeting on February 24, 2020. The Ombudsman’s investigation found no contraventions of the Municipal Act’s open meeting requirements.
/en/our-work/municipal-meetings/town-saugeen-shores-august-10-2020

Municipality of Callander - June 19, 2020

The Ombudsman received a complaint that council discussed a matter that was not listed on the agenda during a closed session on November 19, 2019, and that council held an informal gathering on November 18, 2019 during which they made a decision. The Ombudsman found that the matter of concern was …
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The Ombudsman received a complaint that council discussed a matter that was not listed on the agenda during a closed session on November 19, 2019, and that council held an informal gathering on November 18, 2019 during which they made a decision.
/en/our-work/municipal-meetings/municipality-callander-june-19-2020

Town of Pelham - June 10, 2020

Ombudsman Report Investigation into complaint about the Town of Pelham’s decision-making process and discussion at an informal gathering in January 2020 Paul Dubé Ombudsman of Ontario June 2020 Complaint 1 My Office received a complaint alleging that a quorum of councillors informally met to …
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The Ombudsman received a complaint alleging that a quorum of councillors for the Town of Pelham informally met to discuss a possible donation from a cannabis producer on January 9, 2020, contrary to the open meeting rules of the Municipal Act, 2001. The complaint also alleged that councillors subsequently voted via email on whether they would be in favour of accepting the possible donation. The Ombudsman found that the informal discussion and subsequent email did not contravene the Municipal Act’s open meeting requirements as these exchanges did not constitute meetings under the Municipal Act. However, the Town of Pelham acted without legal authority when it decided to inform a third-party organization that it was not in favour of accepting a potential donation from a cannabis company. By failing to act through resolution and confirming by-law passed at a properly constituted council meeting, the municipality tried to shield its decision-making process from public scrutiny. These actions were contrary to law and wrong under section 21(1) of the Ombudsman Act.
/en/our-work/municipal-meetings/town-pelham-june-10-2020

Municipality of Northern Bruce Peninsula - April 22, 2020

The Ombudsman received a complaint regarding the November 25, 2019 closed meeting of council for the Municipality of Northern Bruce Peninsula. The complaint alleged that council’s discussion did not fit within the Municipal Act ’s closed meeting exceptions. The Ombudsman found that council’s …
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The Ombudsman received a complaint regarding the November 25, 2019 closed meeting of council for the Municipality of Northern Bruce Peninsula.
/en/our-work/municipal-meetings/municipality-northern-bruce-peninsula-april-22-2020

Township of Russell - April 17, 2020

Ombudsman Report Investigation into a complaint about a special meeting held by the Township of Russell on April 2, 2020 by electronic participation Paul Dubé Ontario Ombudsman April 2020 Complaint 1 My Office received a complaint that council for the Township of Russell held a meeting on April 2, …
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The Ombudsman received a complaint about a special meeting held by the Township of Russell on April 2 by electronic participation due to COVID-19. The complaint alleged that the meeting agenda did not provide a link to the website where the meeting would be broadcast. The Ombudsman found that council for the Township did not violate the open meeting rules. The Township provided notice to the public that the meeting would be held via electronic participation and posted a link to the broadcast on its website and on social media prior to holding the meeting. The Ombudsman commended the Township of Russell for taking additional steps to ensure that information about how to observe and participate in electronic meetings was widely available to the public. The Ombudsman urged all municipalities to do as much as possible to facilitate access by the public to any meetings held electronically during a declaration of emergency. This was the first time the Ombudsman conducted an investigation into a municipal meeting following the passage of the Municipal Emergency Act, 2020, which allows for additional flexibility in holding electronic meetings during an emergency, such as the COVID-19 pandemic.
/en/our-work/municipal-meetings/township-russell-april-17-2020

City of Niagara Falls - April 14, 2020

The Ombudsman received complaints regarding a closed session discussion held by council for the City of Niagara Falls on July 29, 2019. The complaints alleged that council’s discussion did not fit within the Municipal Act ’s closed meeting exceptions and that council improperly voted while in …
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The Ombudsman received complaints regarding a closed session discussion held by council for the City of Niagara Falls on July 29, 2019.
/en/our-work/municipal-meetings/city-niagara-falls-april-14-2020

City of Welland - January 9, 2020

The Ombudsman reviewed a meeting of council for the City of Welland held on September 17, 2019. He found that an in camera discussion about appointing candidates to two city committees fit within the “personal matters about an identifiable individual” exception. He also noted that the municipality …
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The Ombudsman reviewed a meeting of council for the City of Welland held on September 17, 2019.
/en/our-work/municipal-meetings/city-welland-january-9-2020

Norfolk County - October 29, 2019

The Ombudsman determined that council for Norfolk County did not contravene the Municipal Act, 2001 , when it went in camera on March 26 and April 2, to discuss the hiring of an interim Chief Administrative Officer (CAO). The meetings relied on the exceptions for personal matters about an …
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The Ombudsman determined that council for Norfolk County did not contravene the Municipal Act, 2001, when it went in camera on March 26 and April 2, to discuss the hiring of an interim Chief Administrative Officer (CAO).
/en/our-work/municipal-meetings/norfolk-county-october-29-2019

City of Hamilton - October 4, 2019

Ombudsman Report Investigation into complaints about closed meetings held by the City of Hamilton on February 9 and 23, 2019 Paul Dubé Ombudsman of Ontario October 2019 Complaint 1 My Office received 77 complaints about two meetings held by the City of Hamilton’s City Manager Recruitment Steering …
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The Ombudsman received 77 complaints that closed meetings held by the City Manager Recruitment Steering Committee for the City of Hamilton were held in violation of the Municipal Act and the city’s procedure by-law. The complainants alleged that the public was denied access to these meetings, which were held outside city limits at a private venue. They also alleged that meeting times had been changed without notice and that the committee had denied public delegations. The Ombudsman determined that the public had been improperly prevented from attending the open portions of one meeting, contrary to the Municipal Act, and that the city failed to update the meeting time on its website. However, he determined that the location of the meetings was permissible. Exercising his general jurisdiction under the Ombudsman Act to review administrative concerns about municipalities, the Ombudsman determined that the city did not violate its delegation policy by refusing to permit members of the public to delegate during one of the meetings.
/en/our-work/municipal-meetings/city-hamilton-october-4-2019

Township of Carling - October 3, 2019

The Ombudsman received a complaint about three meetings of council for the Township of Carling, held on July 27, October 10, and November 13, 2018. The complainant alleged that the township failed to include the general nature of the matter to be discussed in camera in the resolutions to close the …
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The Ombudsman received a complaint about three meetings of council for the Township of Carling, held on July 27, October 10, and November 13, 2018.
/en/our-work/municipal-meetings/township-carling-october-3-2019

Municipality of St.-Charles - October 3, 2019

Ombudsman Report Investigation into the closed meeting held by council for the Municipality of St.-Charles on April 3, 2019 Paul Dubé Ombudsman of Ontario October 2019 Complaint 1 In April 2019, my Office received a complaint about the April 3, 2019 Committee of the Whole meeting held by council …
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The Ombudsman received a complaint that the Committee of the Whole for the Municipality of St.-Charles inappropriately met in closed session on April 3, 2019, to discuss documents and recommendations about the municipality’s finances. The Ombudsman determined that the committee contravened the Municipal Act, 2001, when it went in camera to discuss the steps necessary to rectify errors and discrepancies in its accounting software. This discussion did not fit within the exception for personal matters, or any exception, to the open meeting requirements.
/en/our-work/municipal-meetings/municipality-st-charles-october-3-2019

Municipality of West Nipissing - October 3, 2019

Ombudsman Report Investigation into complaints about a closed meeting held by the Municipality of West Nipissing on March 19, 2019 Paul Dubé Ombudsman of Ontario October 2019 Complaint 1 My Office received three complaints about a meeting held by council for the Municipality of West Nipissing (the …
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The Ombudsman determined that the council for the Municipality of West Nipissing inappropriately met in closed session on March 19, 2019, under the exception for personal matters in the Municipal Act, 2001 to discuss “Municipal Act/Roles & Responsibilities”. The Ombudsman’s investigation found that council’s in camera discussion was unrestricted and covered a wide range of topics, but did not involve any personal information that would have brought the discussion within the personal matters exception. The Ombudsman also found that the tone of the discussion – which was described as toxic, chaotic and disrespectful – was not a basis for closing the discussion under the personal matters exception. In addition, the Ombudsman determined the discussion, although intended to educate and train council members on their roles, did not actually involve any education or training. The discussion therefore did not fit within the narrowly construed exception for education and training.
/en/our-work/municipal-meetings/municipality-west-nipissing-october-3-2019

Municipality of The Nation - August 15, 2019

Ombudsman Report Investigation into a complaint about closed meetings held by the Municipality of The Nation in December 2018 and January 2019 Paul Dubé Ombudsman of Ontario July 2019 Complaint 1 On January 30, 2019, my Office received a complaint about several closed meetings of council for the …
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The Ombudsman received a complaint alleging that resolutions to proceed in camera passed by council for the Municipality of The Nation at three separate meetings were not sufficiently detailed.
/en/our-work/municipal-meetings/municipality-nation-august-15-2019

Municipality of Lambton Shores - August 2, 2019

The Ombudsman received a complaint about a gathering that two council members attended on April 14, 2019, and a special meeting of council held on April 15, 2019, without prior public notice. Council for Lambton Shores is composed of nine council members. The municipality provided public notice for …
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The Ombudsman received a complaint about a gathering that two council members attended on April 14, 2019, and a special meeting of council held on April 15, 2019, without prior public notice.
/en/our-work/municipal-meetings/municipality-lambton-shores-august-2-2019

Township of Springwater - July 12, 2019

The Ombudsman received a complaint regarding a closed special meeting held on April 29, 2019. Council closed the meeting to the public to discuss a legal letter. The complaint alleged that council’s discussion during that closed session did not fit within the "litigation or potential litigation" …
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The Ombudsman received a complaint regarding a closed special meeting held on April 29, 2019. Council closed the meeting to the public to discuss a legal letter.
/en/our-work/municipal-meetings/township-springwater-july-12-2019

City of Hamilton - July 4, 2019

The Ombudsman received a complaint that the doors to Hamilton city hall were locked during part of a meeting of council on February 14, 2019, and that the doors to city hall were barricaded during part of a meeting of the city’s Audit, Finance and Administration Committee on April 18, 2019. The …
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The Ombudsman received a complaint that the doors to Hamilton city hall were locked during part of a meeting of council on February 14, 2019, and that the doors to city hall were barricaded during part of a meeting of the city’s Audit, Finance and Administration Committee on April 18, 2019.
/en/our-work/municipal-meetings/city-hamilton-july-4-2019-0

City of Hamilton - July 4, 2019

The Ombudsman received a complaint that a vote by the City of Hamilton’s Selection Committee during a March 1, 2019 closed meeting was not permitted by the open meeting rules. During the closed meeting, the committee voted to direct staff to bring a recommendation forward at a future council …
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The Ombudsman received a complaint that a vote by the City of Hamilton’s Selection Committee during a March 1, 2019 closed meeting was not permitted by the open meeting rules.
/en/our-work/municipal-meetings/city-hamilton-july-4-2019

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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