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ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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  • Municipalities
Displaying 81 - 100 of 429

City of Sault Ste. Marie - January 3, 2023

Ombudsman Report Investigation into complaints about meetings held by the City of Sault Ste. Marie’s Cultural Vitality Committee on November 17, 2021 and Tourism Board on November 25, 2021 Paul Dubé Ombudsman of Ontario January 2023 Complaint 1 My Office received complaints regarding meetings held …
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The Ombudsman reviewed complaints about meetings held by the Cultural Vitality Committee and the Tourism Board of the City of Sault Ste. Marie. The Ombudsman determined that the Cultural Vitality Committee contravened the Municipal Act, 2001 on November 17, 2021, by holding a meeting that did not comply with the open meeting requirements. The Ombudsman found that the meeting was not open to the public, as the Committee did not provide the public with information about how to attend the virtual meeting. However, the Ombudsman found that the Cultural Vitality Committee’s resolution to proceed in camera was sufficiently descriptive to provide information to the public without undermining the reason for excluding the public. The Ombudsman also found that the Tourism Board contravened the Municipal Act, 2001 on November 25, 2021 by holding a meeting that did not comply with the open meeting requirements. The meeting was not open to the public, as the Board did not provide the public with information on how to attend the virtual meeting.
/en/our-work/municipal-meetings/city-sault-ste-marie-january-3-2023

Township of Minden Hills - September 26, 2022

The Ombudsman received a complaint regarding closed meetings held by council for the Township of Minden Hills in 2021 and 2022. The complaint raised concerns that specific topics discussed did not fit within any of the exceptions to the open meeting rules in the Municipal Act, 2001 . The Ombudsman …
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The Ombudsman received a complaint regarding closed meetings held by council for the Township of Minden Hills in 2021 and 2022.
/en/our-work/municipal-meetings/township-minden-hills-september-26-2022

Municipality of Casselman - January 23, 2023

The Ombudsman received complaints alleging that council for the Municipality of Casselman contravened the Municipal Act, 2001 when it discussed the purchase of an identified property during a closed session. One complainant also alleged that council failed to provide the general nature of the …
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The Ombudsman received complaints alleging that council for the Municipality of Casselman contravened the Municipal Act, 2001 when it discussed the purchase of an identified property during a closed session.
/en/our-work/municipal-meetings/municipality-casselman-january-23-2023

City of Hamilton - September 7, 2022

The Ombudsman received a complaint regarding a meeting held by the Heritage Permit Review Sub-Committee on March 15, 2022, and a meeting held by the Agriculture and Rural Affairs Advisory Committee on March 29, 2022, for the City if Hamilton. The complaint alleged that both meetings contravened the …
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The Ombudsman received a complaint regarding a meeting held by the Heritage Permit Review Sub-Committee on March 15, 2022, and a meeting held by the Agriculture and Rural Affairs Advisory Committee on March 29, 2022, for the City if Hamilton.
/en/our-work/municipal-meetings/city-hamilton-september-7-2022

Town of Kearney - December 2, 2010

The Ombudsman received a complaint alleging that the Town of Kearney improperly held a closed special meeting of council on August 25, 2010 and that prior notice of the meeting had not been given. In closing the meeting to the public, the Town of Kearney relied on the litigation or potential …
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The Ombudsman received a complaint alleging that the Town of Kearney improperly held a closed special meeting of council on August 25, 2010 and that prior notice of the meeting had not been given.
/en/our-work/municipal-meetings/town-kearney-december-2-2010

City of Niagara Falls - November 11, 2022

The Ombudsman received a complaint alleging that council for the City of Niagara Falls held a closed meeting on April 12, 2022 that did not comply with the requirements in the Municipal Act, 2001 . Specifically, the complainant alleged that the City turned off the camera that was broadcasting the …
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The Ombudsman received a complaint alleging that council for the City of Niagara Falls held a closed meeting on April 12, 2022 that did not comply with the requirements in the Municipal Act, 2001.
/en/our-work/municipal-meetings/city-niagara-falls-november-11-2022

Town of South Bruce Peninsula - September 13, 2022

The Ombudsman received two complaints alleging that the Town of South Bruce Peninsula voted in closed session on April 28, 2022, contrary to the requirements in the Municipal Act, 2001 . Specifically, the complainants alleged that council voted in closed session not to appeal a decision of the …
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The Ombudsman received two complaints alleging that the Town of South Bruce Peninsula voted in closed session on April 28, 2022, contrary to the requirements in the Municipal Act, 2001.
/en/our-work/municipal-meetings/town-south-bruce-peninsula-september-13-2022

Dufferin County - August 31, 2022

The Ombudsman received a complaint regarding a closed meeting held by Dufferin County’s Infrastructure and Environmental Services Standing Committee on April 28, 2022. The complaint alleged that there was no notice given to the public that the Committee would be closing a portion of the April 28, …
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The Ombudsman received a complaint regarding a closed meeting held by Dufferin County’s Infrastructure and Environmental Services Standing Committee on April 28, 2022.
/en/our-work/municipal-meetings/dufferin-county-august-31-2022

City of Pickering - August 31, 2022

The Ombudsman received a complaint alleging that council for the City of Pickering violated the open meeting rules found in the Municipal Act, 2001 on January 10, 2022. The complaint alleged that portions of the discussion did not come within any of the closed meeting exceptions found in the Act. …
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The Ombudsman received a complaint alleging that council for the City of Pickering violated the open meeting rules found in the Municipal Act, 2001 on January 10, 2022.
/en/our-work/municipal-meetings/city-pickering-august-31-2022

Municipality of Casselman - August 19, 2022

Ombudsman Report Investigation into a complaint about a meeting held by council for the Municipality of Casselman on October 26, 2021 Paul Dubé Ombudsman of Ontario August 2022 Complaint 1 My Office received a complaint about a meeting held by council for the Municipality of Casselman (the …
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The Ombudsman received a complaint alleging that council for the Municipality of Casselman contravened the Municipal Act, 2001 during a meeting on October 26, 2021, by failing to pass a resolution describing the general nature of the matter to be discussed in closed session before moving in camera. The Ombudsman found that council contravened subsection 239(4) of the Act when it failed to state by resolution the general nature of the matter to be considered in camera. The Ombudsman also noted that the minutes did not accurately reflect the proceedings of the meeting.
/en/our-work/municipal-meetings/municipality-casselman-august-19-2022-0

Municipality of Casselman - August 19, 2022

Ombudsman Report Investigation into a complaint about a gathering held by members of council for the Municipality of Casselman on May 27, 2021 Paul Dubé Ombudsman of Ontario August 2022 Complaint 1 My Office received a complaint about a gathering held by members of council for the Municipality of …
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The Ombudsman received a complaint alleging that council for the Municipality of Casselman held a closed session on May 27, 2021, when three members of council participated in a video call pertaining to a development project with a neighbouring municipality. The presence of two members of council was never disclosed to other participants on the video call. The complainant was concerned that this gathering constituted an illegal meeting under the Municipal Act, 2001. The Ombudsman found that the video call did not contravene the Act because the discussions during the call were technical and informational in nature and did not materially advance council business or decision-making. However, the Ombudsman strongly encouraged the Municipality to maximize the transparency of its practices by disclosing the presence of all participants at any virtual gathering.
/en/our-work/municipal-meetings/municipality-casselman-august-19-2022

Township of Russell - July 29, 2022

The Ombudsman received a complaint about a special council meeting held by the Township of Russell on January 10, 2022. The complainant expressed concern that council discussed zoning changes while in camera, and that the subject matter did not fit within any of the exceptions to the open meeting …
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The Ombudsman received a complaint about a special council meeting held by the Township of Russell on January 10, 2022.
/en/our-work/municipal-meetings/township-russell-july-29-2022

City of Brockville - August 15, 2022

Ombudsman Report Investigation into a complaint about meetings held by the City of Brockville on October 13 and October 18, 2021 Paul Dubé Ombudsman of Ontario August 2022 Complaint 1 My Office received a complaint about closed meetings held by council for the City of Brockville (the “City”) on …
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The Ombudsman reviewed a complaint that council for the City of Brockville contravened the Municipal Act, 2001 when it went in camera on October 13, 2021. Council’s in camera discussions pertained to an employee’s performance in their role and to the employee’s conduct. The complaint also raised concerns relating to public notice for the meeting on October 13, 2021, and also for a meeting on October 18, 2021. The Ombudsman found that council’s in camera discussion on October 13, 2021 was permissible under the exception at paragraph 239(2)(b) of the Act, personal matters about an identifiable individual. However, council contravened the Act by failing to state in its resolution the general nature of the matter to be considered, as required by subsection 239(4). The Ombudsman also found that council did not comply with subsection 238(2.1) of the Act on October 13 and October 18, 2021 because its procedure by-law fails to provide for public notice about the calling, place and proceedings of special meetings.
/en/our-work/municipal-meetings/city-brockville-august-15-2022

City of Niagara Falls - July 14, 2022

The Ombudsman received a complaint regarding a closed meeting held by the Governance Committee for the Niagara Falls Downtown Business Improvement Area on January 12, 2022. The complainant alleged that the closed session did not comply with the procedural requirements found in the Municipal Act, …
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The Ombudsman received a complaint regarding a closed meeting held by the Governance Committee for the Niagara Falls Downtown Business Improvement Area on January 12, 2022.
/en/our-work/municipal-meetings/city-niagara-falls-july-14-2022

Township of Leeds and the Thousand Islands - July 6, 2022

The Ombudsman received a complaint alleging that the Committee of the Whole for the Township of Leeds and the Thousand Islands contravened the Municipal Act, 2001 when it received an update about negotiations with a commercial partner during a closed session. The Ombudsman found that the matter was …
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The Ombudsman received a complaint alleging that the Committee of the Whole for the Township of Leeds and the Thousand Islands contravened the Municipal Act, 2001 when it received an update about negotiations with a commercial partner during a closed session.
/en/our-work/municipal-meetings/township-leeds-and-thousand-islands-july-6-2022

Town of Amherstburg - July 29, 2022

Ombudsman Report Investigation into closed meetings held by the Town of Amherstburg on August 8, September 13, November 8, and November 16, 2021 Paul Dubé Ombudsman of Ontario July 2022 Complaint 1 Our Office received complaints about four closed meetings held by council for the Town of Amherstburg …
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The Ombudsman received complaints alleging that council for the Town of Amherstburg violated the open meeting rules found in the Municipal Act, 2001 when it held in camera meetings on August 8, September 13, November 8, and November 16, 2021. The Ombudsman found that the Town did not contravene the Act’s open meeting requirements in closing these meetings to the public. However, the Town contravened section 239(4)(a) of the Act on September 13 and November 16, 2021 by failing to state by resolution the general nature of the matters to be considered in camera. The Town also contravened the requirements of section 239(7) of the Act by failing to keep a record of what occurred in camera on November 8 and November 16, 2021.
/en/our-work/municipal-meetings/town-amherstburg-july-29-2022

Saugeen Municipal Airport Commission - June 9, 2022

Ombudsman Report Investigation into a closed meeting held by the Saugeen Municipal Airport Commission on September 27, 2021 Paul Dubé Ombudsman of Ontario June 2022 Complaint 1 My Office received a complaint about a closed meeting held by the Saugeen Municipal Airport Commission (the “Commission”) …
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The Ombudsman reviewed a complaint that the Saugeen Municipal Airport Commission contravened the Municipal Act, 2001 when it went in camera during a meeting on September 27, 2021. The Ombudsman found that the Commission’s discussion about an agreement with a client was permissible under the exception for plans and instructions for negotiations. However, the Commission contravened the Act when it discussed an agreement with municipalities and the related withdrawal process, as well as financial information. Moreover, prior to moving into closed session, the Commission failed to state in its resolution the general nature of the matter to be considered as required by subsection 239(4) of the Act.
/en/our-work/municipal-meetings/saugeen-municipal-airport-commission-june-9-2022

Town of Pelham - June 15, 2022

Ombudsman Report Investigation into a closed meeting held by council for the Town of Pelham on April 19, 2021 Paul Dubé Ombudsman of Ontario June 2022 Complaint 1 My Office received a complaint about a closed session held by council for the Town of Pelham (the “Town”) on April 19, 2021. 2 The …
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The Ombudsman investigated a closed meeting held by council for the Town of Pelham on April 19, 2021, during which council discussed future management and potential development of the local airport. The Ombudsman found that council contravened the Municipal Act, 2001 when it met in closed session since the discussion did not fit under any exceptions to the open meeting rules. The Ombudsman also found that council contravened the requirements of section 239(4)(a) of the Municipal Act, 2001 when it failed to state by resolution the general nature of the matters to be considered in camera.
/en/our-work/municipal-meetings/town-pelham-june-15-2022

City of Owen Sound - May 24, 2022

The Ombudsman received a complaint alleging that council for the City of Owen Sound violated the open meeting rules found in the Municipal Act, 2001 on March 14, 2022. At the time, due to the ongoing COVID-19 pandemic, council chambers – where council and committee meetings are held by the City – …
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The Ombudsman received a complaint alleging that council for the City of Owen Sound violated the open meeting rules found in the Municipal Act, 2001 on March 14, 2022.
/en/our-work/municipal-meetings/city-owen-sound-may-24-2022

Township of Lanark Highlands - June 20, 2022

Ombudsman Report Investigation into a closed meeting held by council for the Township of Lanark Highlands on December 7, 2021 Paul Dubé Ombudsman of Ontario May 2022 Complaint 1 My Office received a complaint about a closed meeting held by council for the Township of Lanark Highlands (the …
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The Ombudsman investigated a closed meeting held by council for the Township of Lanark Highlands on December 7, 2021. Council proceeded in camera to discuss the performance of an individual in the context of their employment with the Township. Council also discussed the Township’s finances, which would typically occur in open session. However, the Ombudsman found that it would have been impractical for council to parse its discussion of the Township’s finances from its discussion about the performance of an employee. The Ombudsman found that council did not contravene the Municipal Act, 2001 since the meeting fit under the exception for personal matters about an identifiable individual.
/en/our-work/municipal-meetings/township-lanark-highlands-june-20-2022

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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