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ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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  • Municipalities
Displaying 21 - 40 of 429

City of London - November 5, 2024

The Ombudsman reviewed a complaint regarding a closed meeting held by council for the City of London on April 2, 2024. The complaint alleged that council did not provide sufficient information in its resolution to proceed into closed session about an item described as “Litigation/Potential …
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The Ombudsman reviewed a complaint regarding a closed meeting held by council for the City of London on April 2, 2024.
/en/our-work/municipal-meetings/city-london-november-5-2024

City of Greater Sudbury - February 11, 2025

Ombudsman Report Investigation into a complaint about a meeting of the City of Greater Sudbury’s Flour Mill Community Action Network on April 8, 2024 Paul Dubé Ombudsman of Ontario January 2025 Complaint 1 My Office received a complaint that an illegal meeting occurred when five council members for …
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The Ombudsman received a complaint suggesting that five council members for the City of Greater Sudbury contravened the open meeting rules in the Municipal Act, 2001 when they attended a meeting held by the Flour Mill Community Action Network on April 8, 2024. The Ombudsman found that an illegal meeting under the Act did not occur. The five council members represented a quorum of the City’s Operations Committee; however, the council members did not materially advance the business or decision-making of the Operations Committee when they attended the meeting.
/en/our-work/municipal-meetings/city-greater-sudbury-february-11-2025

City of Elliot Lake - September 18, 2024

Ombudsman Report Investigation into a meeting held by the Finance and Administration Committee for the City of Elliot Lake on December 18, 2023 Paul Dubé Ombudsman of Ontario September 2024 Complaint 1 My Office received a complaint about a meeting of the Finance and Administration Committee (the …
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The Ombudsman received a complaint about a meeting of the Finance and Administration Committee for the City of Elliot Lake on December 18, 2023. The complaint alleged that council’s closed session discussion about procurement practices did not fall within any of the prescribed exceptions in the Municipal Act, 2001. The Ombudsman found that the Finance and Administration Committee for the City of Elliot Lake contravened the Municipal Act, 2001 when it received a presentation on proposed changes to the City’s procurement by-law in closed session on December 18, 2023. The Ombudsman found that the Committee’s discussion did not fit within any of the Act’s closed meeting exceptions.
/en/our-work/municipal-meetings/city-elliot-lake-september-18-2024

City of Oshawa - September 16, 2024

The Ombudsman reviewed complaints about a meeting of the City of Oshawa’s Corporate and Finance Services Committee which raised concerns about the public notice – which was temporarily unavailable on the City’s website due to a technical issue – and about the failure of the audio during the meeting …
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The Ombudsman reviewed complaints about a meeting of the City of Oshawa’s Corporate and Finance Services Committee which raised concerns about the public notice – which was temporarily unavailable on the City’s website due to a technical issue – and about the failure of the audio during the meeting webcast.
/en/our-work/municipal-meetings/city-oshawa-september-16-2024

Township of Wollaston - October 8, 2024

The Ombudsman received a complaint about the December 11, 2023 meeting of council for the Township of Wollaston. The Ombudsman found that council failed to provide sufficient information about the general nature of the matter to be considered in its resolution to move into closed session. This link …
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The Ombudsman received a complaint about the December 11, 2023 meeting of council for the Township of Wollaston.
/en/our-work/municipal-meetings/township-wollaston-october-8-2024

Municipality of Callander - August 7, 2024

The Ombudsman received a complaint regarding two closed meetings held by council for the Municipality of Callander on December 12, 2023 and January 9, 2024. The complaint alleged that with respect to a specific agenda item at each meeting, council did not provide sufficient information about the …
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The Ombudsman received a complaint regarding two closed meetings held by council for the Municipality of Callander on December 12, 2023 and January 9, 2024.
/en/our-work/municipal-meetings/municipality-callander-august-7-2024

Town of Iroquois Falls - September 13, 2024

The Ombudsman received a complaint about a meeting held by council for the Town of Iroquois Falls on November 28, 2022. The Ombudsman found that council’s discussion about a letter from a resident fit within the closed meeting exception for personal matters about an identifiable individual. …
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The Ombudsman received a complaint about a meeting held by council for the Town of Iroquois Falls on November 28, 2022.
/en/our-work/municipal-meetings/town-iroquois-falls-september-13-2024

Township of Tiny - July 30, 2024

The Ombudsman received complaints about the meeting practices of the Township of Tiny Administrative Centre Committee. The complaints raised concerns that the committee was not holding meetings that were open to the public. The Ombudsman found that the Township of Tiny Administrative Centre …
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The Ombudsman received complaints about the meeting practices of the Township of Tiny Administrative Centre Committee.
/en/our-work/municipal-meetings/township-tiny-july-30-2024

Saugeen Mobility and Regional Transit (SMART) - September 23, 2024

Ombudsman Report Investigation into a complaint about a meeting held by the Board of Directors for Saugeen Mobility and Regional Transit Paul Dubé Ombudsman of Ontario September 2024 Complaint 1 My Office received a complaint that the Board of Directors for Saugeen Mobility and Regional Transit …
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The Ombudsman received a complaint that the Board of Directors for Saugeen Mobility and Regional Transit (SMART) does not hold meetings that are open to the public. The Ombudsman found that SMART is a shared local board of 10 member municipalities that is subject to the open meeting rules in the Municipal Act, 2001.
/en/our-work/municipal-meetings/saugeen-mobility-and-regional-transit-smart-september-23-2024

Towns of Grimsby and Lincoln and Township of West Lincoln - September 18, 2024

Ombudsman Report Investigation into complaints about a closed meeting held by the Town of Grimsby, the Town of Lincoln, and the Township of West Lincoln Paul Dubé Ombudsman of Ontario September 2024 Complaint 1 My Office received complaints that council members from the Town of Grimsby, the Town of …
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The Ombudsman received complaints that a joint meeting held by the councils for the Town of Grimsby, the Town of Lincoln and the Township of West Lincoln did not adhere to the open meeting rules. The Ombudsman found that the first part of the closed session discussion fit within the closed meeting exception for education or training. However, small-group discussions that occurred during the second part of the closed session did not fit within any of the exceptions.
/en/our-work/municipal-meetings/towns-grimsby-and-lincoln-and-township-west-lincoln-september-18-2024

Town of Halton Hills - August 16, 2024

Ombudsman Report Investigation into a complaint about a meeting of council for the Town of Halton Hills on August 28, 2023 Paul Dubé Ombudsman of Ontario August 2024 Complaint 1 My Office received a complaint about a meeting of council for the Town of Halton Hills (the “Town”) on August 28, 2023. …
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The Ombudsman received a complaint regarding a meeting of council for the Town of Halton Hills held on August 28, 2023. The complaint alleged that council’s closed session discussion of recent provincial policy announcements about municipalities did not fit within the closed meeting exceptions in the Municipal Act, 2001. The complaint also alleged that council did not pass a resolution stating that this matter would be discussed in closed session. The Ombudsman found that the discussion did not fit within any exceptions to the open meeting rules, and that council failed to include a general description of this topic in its resolution to proceed into closed session. Council accordingly contravened the Municipal Act, 2001 on August 28, 2023. The Ombudsman also noted that council’s minutes incorrectly suggested that council had included this topic of discussion in its resolution when it had not.
/en/our-work/municipal-meetings/town-halton-hills-august-16-2024

Township of Jocelyn - September 6, 2024

Ombudsman Report Investigation into meetings held by council for the Township of Jocelyn on January 10 and 13, February 7, April 4, and October 10, 2023 Paul Dubé Ombudsman of Ontario September 2024 Complaint 1 My Office received three complaints that council for the Township of Jocelyn (the …
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The Ombudsman investigated closed meetings held by council for the Township of Jocelyn on January 10 and 13, February 7, April 4, and October 10, 2023 and found that the discussions at each of these meetings fit within various closed meeting exceptions in the Municipal Act, 2001. However, the Ombudsman also found that the Township contravened the Act at its October 10 meeting by failing to pass a resolution to enter into closed session, failing to take closed meeting minutes, and by improperly closing the beginning of the meeting to the public. Although no illegal votes occurred at the meetings, the Ombudsman nevertheless recommended as a best practice that council clearly identify any specific directions given in closed session, formally vote on them, and record that vote in the closed meeting minutes.  
/en/our-work/municipal-meetings/township-jocelyn-september-6-2024

Township of Lanark Highlands - August 6, 2024

Ombudsman Report Investigation into complaints about a meeting held by the Township of Lanark Highlands’ Committee of the Whole on June 27, 2023 Paul Dubé Ombudsman of Ontario August 2024 Overview 1 My Office received two complaints that the Committee of the Whole for the Township of Lanark …
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The Ombudsman reviewed a complaint that the Committee of the Whole for the Township of Lanark Highlands contravened the open meeting rules on June 27, 2023 when it discussed a management letter regarding draft financial statements with an auditor during a closed session. The Ombudsman found that the discussion about the management letter fit within the exception for security of the property of the municipality because the information discussed related to an ongoing threat to the security of the municipality’s property. However, the Ombudsman found that the Township contravened the requirements of section 239(7) of the Municipal Act, 2001 on June 27, 2023 by failing to keep an adequate record of what was discussed in camera. As a best practice, the Ombudsman recommended that the Township make audio or video recordings of its closed sessions.
/en/our-work/municipal-meetings/township-lanark-highlands-august-6-2024

Township of McMurrich/Monteith - May 21, 2024

Ombudsman Report Investigation into meetings held by council for the Township of McMurrich/Monteith on September 5 and September 14, 2023 Paul Dubé Ombudsman of Ontario May 2024 Complaint 1 My Office received a complaint that council for the Township of McMurrich/Monteith held closed session …
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The Ombudsman investigated closed meetings held by council for the Township of McMurrich/Monteith on September 5 and September 14, 2023, during which Council discussed a potential disposal of municipally owned property. The Ombudsman found that council did not contravene the open meeting rules in the Municipal Act, 2001. The first portion of the closed meeting discussion on September 5 discussion fit within the exception for advice subject to solicitor-client privilege, and the second portion fit within the exception for the acquisition or disposition of land. The closed meeting discussion on September 14 fit within the exception for the acquisition or disposition of land.
/en/our-work/municipal-meetings/township-mcmurrichmonteith-may-21-2024

Municipality of Temagami - May 9, 2024

Ombudsman Report Investigation into a meeting held by council for the Municipality of Temagami on June 20, 2023 Paul Dubé Ombudsman of Ontario May 2024 Complaint 1 My Office received a complaint that council for the Municipality of Temagami held a meeting on June 20, 2023 that did not fit within …
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The Ombudsman investigated a closed meeting held by council for the Municipality of Temagami on June 20, 2023, during which council discussed previously owned property, a request to sell property, and issues related to a local long-term care home. The Ombudsman found that council did not contravene the open meeting rules in the Municipal Act, 2001 as these discussions fit within the exceptions for personal matters about an identifiable individual, acquisition or disposition of land, and litigation or potential litigation. The Ombudsman also reviewed whether public notice was provided for the June 20, 2023 meeting, and found that the municipality had provided notice several days prior. The Ombudsman noted as a best practice that meeting minutes should be made available publicly available to improve accountability and transparency.
/en/our-work/municipal-meetings/municipality-temagami-may-9-2024

Town of Amherstburg - April 29, 2024

Ombudsman Report Investigation into meetings held by council for the Town of Amherstburg in 2022 and 2023 and a gathering of the Town’s Accessibility Advisory Committee in 2022 Paul Dubé Ombudsman of Ontario April 2024 Complaint 1 My Office received a complaint regarding meetings held by council …
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The Ombudsman received a complaint regarding several meetings held by council for the Town of Amherstburg in 2022 and 2023. The complaint alleged that council contravened the open meeting rules in the Municipal Act, 2001 by failing to provide sufficient information about the topics of discussion in resolutions to proceed into closed session on August 8, 2022, February 13, 2023, and March 27, 2023. The complaint also alleged that council held meetings on November 29 and 30, 2022, which were not livestreamed and were not open to the public, and that council failed to provide public notice of its February 14, 2023 training session. The Ombudsman found that council contravened the Municipal Act, 2001 by failing to provide sufficient information about some of the topics of discussion in its resolutions to proceed into closed session. However, the Ombudsman found that the Town did not contravene the Municipal Act, 2001 on November 29 and 30, 2022, as he determined that the public could have attended the meetings in person, although he was unable to determine whether they were livestreamed. Likewise, council did not contravene the open meeting rules regarding notice of the February 14, 2023 meeting, as its training session did not come within the definition of meeting, and was therefore not subject to the open meeting rules. The complaint also alleged that a gathering of members of the Town’s Accessibility Advisory Committee at a transit facility, where committee members were shown a demonstration of an accessible bus, in September 2022 was a meeting that was subject to the open meeting rules. The Ombudsman found that the Town did not contravene the Municipal Act, 2001 on September 8, 2022, as the gathering at the transit facility did not materially advance the committee’s business or decision-making, and was not a meeting subject to the open meeting rules.
/en/our-work/municipal-meetings/town-amherstburg-april-29-2024

Township of Springwater - May 31, 2024

Ombudsman Report Investigation into complaints about a special meeting held by council for the Township of Springwater on May 3, 2023 Paul Dubé Ombudsman of Ontario May 2024 Complaints 1 My Office received complaints that council for the Township of Springwater (the “Township”) held a special …
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The Ombudsman received complaints regarding a special meeting held by council for the Township of Springwater on May 3, 2023. The complaints collectively alleged that council’s discussions in closed session did not fit within the closed meeting exceptions in the Municipal Act, 2001. The Ombudsman found that that discussions regarding a rainbow crosswalk project and an employment matter related to the local public library fit within the exception for personal matters about an identifiable individual. While a discussion about the completed hiring process for a specific position did not fit within the cited exception for labour relations and employee negotiations, a portion of that discussion came within the personal matters exception, and the remainder of that discussion could not be parsed. Accordingly, the Ombudsman found that council did not contravene the Municipal Act, 2001 at its special meeting on May 3, 2023.
/en/our-work/municipal-meetings/township-springwater-may-31-2024

Municipality of Whitestone - September 3, 2024

Ombudsman Report Investigation into complaints about meetings held by the Municipality of Whitestone on December 21, 2022, and January 5, March 6, 13, 21, and April 4, 13, 2023 Paul Dubé Ombudsman of Ontario September 2024 Complaint 1 My Office received complaints that council for the Municipality …
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The Ombudsman received complaints that meetings held by council for the Municipality of Whitestone did not adhere to the open meeting rules. The Ombudsman also received a complaint about a meeting held by the Municipality’s Wah Wash Kesh Landings Task Force and its open meeting practices.
/en/our-work/municipal-meetings/municipality-whitestone-september-3-2024

Township of Lanark Highlands - May 21, 2024

The Ombudsman reviewed a complaint about meetings held by council for the Township of Lanark Highlands. The complaint raised concerns that council for the Township may have discussed the Glenayr Kitten Mill in closed session, and that these discussions did not fit within the closed meeting …
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The Ombudsman reviewed a complaint about meetings held by council for the Township of Lanark Highlands.
/en/our-work/municipal-meetings/township-lanark-highlands-may-21-2024

City of Kawartha Lakes - February 13, 2024

The Ombudsman reviewed a complaint that the City of Kawartha Lakes’ Short Term Rental Licensing Program Task Force may have held illegal meetings between April and June 2023, during the development of a by-law to licence, regulate, and govern short-term rental accommodation. The Ombudsman found …
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The Ombudsman reviewed a complaint that the City of Kawartha Lakes’ Short Term Rental Licensing Program Task Force may have held illegal meetings between April and June 2023, during the development of a by-law to licence, regulate, and govern short-term rental accommodation.
/en/our-work/municipal-meetings/city-kawartha-lakes-february-13-2024

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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