Sticky situation
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
Our forms will be down for maintenance on Saturday, June 28 from 9 a.m. – 1 p.m. You can still make a complaint or contact us by emailing info@ombudsman.on.ca. Thank you for your patience.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle. He said the charges should not apply to him, as his vehicles are only used seasonally and not for the full year.
Result: We contacted senior officials at the Ministry of Transportation, who reviewed the use of the man’s vehicles. Ministry staff confirmed that the charges were incorrect, and the man received a full refund.