Unfinished business
A man complained to our Office about the WSIB after he had not received an update on his compensation application for almost a year.
ATTENTION – OFFICE CLOSED – TUESDAY, SEPTEMBER 30: To observe National Day for Truth and Reconciliation, a day of commemoration and reflection, the Office will be closed on Tuesday, September 30. Our phone lines will also be closed. Our services will resume on Wednesday, October 1st at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A man complained to our Office about the WSIB after he had not received an update on his compensation application for almost a year.
A man complained to our Office about the WSIB after he had not received an update on his compensation application for almost a year. When we contacted WSIB officials, they acknowledged that a decision letter prepared for the man eight months earlier had never been finalized. As a result of our inquiries, the WSIB issued the letter, and the worker was able to appeal its decision.