Trucker stop

A would-be commercial truck driver complained to us after the private career college where he took his Mandatory Entry Level Training course was suspended by the Ministry of Colleges and Universities. He had passed the training and road test, but was told he was no longer eligible to receive his commercial truck licence because of the college’s status. He attempted to raise the issue with the Ministry of Transportation, but had no response for months. We confirmed with the Ministry that it would not require affected students to re-take the course – however, it did not notify them of this. In light of our inquiries, the Ministry told us it will consider improving the program and including a provision to inform students if a similar situation arises.

Read about how we helped other people in our Selected cases.