ATTENTION: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be down for service on Sunday, April 26 between 9 a.m. and 4 p.m. You can still file a complaint or a DSBH report by email at [email protected].
Transcript tribulations
A man hoping to return to university needed a college transcript for courses he had taken several decades ago.
A man hoping to return to university needed a college transcript for courses he had taken several decades ago. He had been trying for more than two months to get a copy of his transcript, even though the college’s typical turnaround time for such requests was 7-10 days.
Result: We raised his case with staff at the college, who acknowledged the poor communication on their part and expedited the transcript request so the man could register in time for his new course.
