A mother whose son has a developmental disability and is medically fragile complained that her son’s medication costs were no longer being covered since he had been placed in a group home funded by the Ministry of Community and Social Services. Her son’s physician’s application to the Exceptional Access Program in the Ministry of Health and Long-Term Care was initially denied. Our staff facilitated communication between the ministries, prompting the drug program officials to contact the physician directly and do more research; as a result, funding for the medication was approved.