A Toronto woman who was seeking rapid reinstatement of ODSP benefits was staying with a relative in Oshawa while undergoing medical treatment. The ODSP office in Oshawa told her she would have to apply through their Toronto office – but she was too ill to travel, and worried that she could not make ends meet without benefits. Our Office contacted the Oshawa office manager, who arranged to have a caseworker visit her at her relative’s home and courier the requisite documents to the Toronto office, where her application was approved.