Sticky situation
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
Attention – Office closed on the following days:
Wednesday, December 24 after 12 p.m. to Friday, December 26
as well as Wednesday, December 31 after 12 p.m., and Thursday, January 1, 2026
Our phone lines will also be closed. Complaints can still be filed using our online complaint form or via email at [email protected].
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle. He said the charges should not apply to him, as his vehicles are only used seasonally and not for the full year.
Result: We contacted senior officials at the Ministry of Transportation, who reviewed the use of the man’s vehicles. Ministry staff confirmed that the charges were incorrect, and the man received a full refund.