Pending licence
A financial advisor who had paid the fee to renew his licence with the Financial Services Regulatory Authority of Ontario (FSRA) complained to us after waiting more than two months for a confirmation from them.
The Office of the Ombudsman of Ontario will be closed on Monday, September 1. Our phone lines will also be closed.
Our services will resume on Tuesday, September 2 at 9 a.m.
A financial advisor who had paid the fee to renew his licence with the Financial Services Regulatory Authority of Ontario (FSRA) complained to us after waiting more than two months for a confirmation from them.
A financial advisor who had paid the fee to renew his licence with the Financial Services Regulatory Authority of Ontario (FSRA) complained to us after waiting more than two months for a confirmation from them. He told us he was frustrated because without his licence, he could not continue to serve clients looking to set up life insurance policies.
Result: The man’s new licence was issued on the same day we made inquiries with the FSRA.