A parent error
A father complained to us that FRO had collected thousands of dollars of support payments from him for 14 years, even though his daughter was no longer in the care of her mother but had been made a Crown ward.
ATTENTION: Over the holiday weekend, our staff will not be available on: Good Friday, April 3: ALL units | Easter Monday, April 6: Children & Youth and French Language Services Units. Complaints can be made online or via email at [email protected].
A father complained to us that FRO had collected thousands of dollars of support payments from him for 14 years, even though his daughter was no longer in the care of her mother but had been made a Crown ward.
A father complained to us that FRO had collected thousands of dollars of support payments from him for 14 years, even though his daughter was no longer in the care of her mother but had been made a Crown ward. FRO officials confirmed to us that they had received information in 2004 indicating that the girl was in the care of a children’s aid society, and they acknowledged they could have taken steps to gather information about her status at the time. They agreed to refund the man $4,100.