Motorcycle mix-up
A man noticed that the driver’s licence he’d had for four years did not indicate that he was also qualified to drive a motorcycle.
ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
A man noticed that the driver’s licence he’d had for four years did not indicate that he was also qualified to drive a motorcycle.
A man noticed that the driver’s licence he’d had for four years did not indicate that he was also qualified to drive a motorcycle. He told us that DriveTest and the Ministry said his only recourse was to start the motorcycle licensing process all over again.
RESULT: After we intervened, Ministry officials acknowledged that the man’s licence was incomplete due to an error on their end when it was issued. They agreed to amend his licence and driving record, so he would not have to requalify for a motorcycle licence.