Married name mishap
A bride whose name was misspelled on her marriage certificate sought our help after waiting in vain for ServiceOntario to send her a form to request a correction.
Our forms will be down for maintenance on Saturday, June 28 from 9 a.m. – 1 p.m. You can still make a complaint or contact us by emailing info@ombudsman.on.ca. Thank you for your patience.
A bride whose name was misspelled on her marriage certificate sought our help after waiting in vain for ServiceOntario to send her a form to request a correction.
A bride whose name was misspelled on her marriage certificate sought our help after waiting in vain for ServiceOntario to send her a form to request a correction. We discovered that the original handwritten marriage certificate had the correct spelling, but her name had been incorrectly typed into the Registrar General’s system.
RESULT: We provided this information to the woman so she could include it in her request for a correction. She told us: “You’re a lifesaver, you really are.”