Making room for French

ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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A Franco-Torontonian looking for a family activity in his neighbourhood was interested in the exhibition called “Lumière: The Art of Light” at Ontario Place. He contacted us after noticing that Ontario Place’s four social media accounts (X, Facebook, Instagram and YouTube) were in English only.

RESULT: We brought this concern to the Ontario Place Corporation. As a result of our intervention, Ontario Place developed French language content. The content of all four social media accounts is now bilingual.

Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.

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