Information, please

A woman who has several health issues and relies on Ontario Disability Support Program benefits complained to us that her request for coverage of her medications had been denied by the Ontario Drug Benefit program.

A woman who has several health issues and relies on Ontario Disability Support Program benefits complained to us that her request for coverage of her medications had been denied by the Ontario Drug Benefit program. She relied on food banks to eat so that she could purchase her medications as prescribed. Our inquiries with the Ministry of Health revealed that her doctor had not submitted sufficient information for the program to consider her application. We explained this to her and referred her back to her physician to provide the missing information to the Ministry.