Attention – Office closed on the following days:
Wednesday, December 24 after 12 p.m. to Friday, December 26
as well as Wednesday, December 31 after 12 p.m., and Thursday, January 1, 2026
Our phone lines will also be closed. Complaints can still be filed using our online complaint form or via email at [email protected].
When a woman hit a pothole on a county road that damaged her vehicle, she tried to seek reimbursement.
When a woman hit a pothole on a county road that damaged her vehicle, she tried to seek reimbursement. The county told her it was the Ministry of Transportation’s jurisdiction, but the Ministry told her the opposite. After our staff contacted both levels of government, Ministry officials determined it was indeed in their jurisdiction, and the woman was compensated the more than $1,100 it cost to repair her vehicle.
