Help with the bill

A recipient of Ontario Disability Support Program benefits contacted us when he discovered his monthly natural gas and water tank rental fees had not been paid since 2016 and he owed $2,000 in outstanding fees.

A recipient of Ontario Disability Support Program benefits contacted us when he discovered his monthly natural gas and water tank rental fees had not been paid since 2016 and he owed $2,000 in outstanding fees. ODSP officials told us that although they paid rent and hydro bills, the man was responsible for his gas bills. As a result of our inquiries, they went to his home to help him complete the necessary paperwork to repay the outstanding balances and set up direct payments so he would not fall behind in future.