Healthy extension
A woman who had lived in Canada for 76 years sought our help when she attempted to renew her health card and discovered she did not have Canadian citizenship.
ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
A woman who had lived in Canada for 76 years sought our help when she attempted to renew her health card and discovered she did not have Canadian citizenship.
A woman who had lived in Canada for 76 years sought our help when she attempted to renew her health card and discovered she did not have Canadian citizenship. She feared this would affect her health coverage, as she was told she would have to apply for a passport in her birth country and then apply for permanent resident status in Canada before she could renew her health card. We spoke to Ontario Health Insurance Plan officials, who confirmed her health coverage would be extended for a year in order to complete the requisite applications.