Extended parking

A woman sought our help after she was provided with a temporary accessible parking permit with a duration of only six months, when she had previously had one that lasted five years. We confirmed with ServiceOntario that in fact, the woman’s doctor had provided new information indicating that she only needed a temporary permit – but they noted that all expiry dates were suspended due to the COVID-19 pandemic. We let the woman know that her permit would remain valid until further notice, and also informed her how to submit a new application for a five-year permit.