Distance discount
A distance education student complained he was asked to pay fees for various services only available on campus, such as student lifestyle fees.
ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
A distance education student complained he was asked to pay fees for various services only available on campus, such as student lifestyle fees.
A distance education student complained he was asked to pay fees for various services only available on campus, such as student lifestyle fees. We referred him to information on the university’s website about compulsory and non-compulsory fees, and provided information about how to get a refund of any non-compulsory fees he had already paid.
Read about how we helped other people in our Selected cases.