Issues: Children’s aid society, Rights (Get help), Rights (Fairness)


A young woman who had been in the care of a children’s aid society (CAS) sought our help because she was not provided with continued care and support – including mental health supports – after she turned 18, even though she was entitled to it. She was also denied help with an application to the Ontario Student Assistance Program (OSAP).

At the time, the province had issued a moratorium preventing CASs from ending services for young people over 18 due to the COVID-19 pandemic. It has since continued services for those transitioning out of CASs up to the age of 23.

Result: After we raised the case with senior staff at the CAS in question, they agreed to help the young woman with her OSAP application and even cover the cost of the first semester of her college program. They also agreed to cover the cost of an assessment for mental health help and provide her with the support funding that she should have received between November 2022 and April 2023, had she not been inappropriately discharged from CAS care.