ATTENTION – OFFICE CLOSED – TUESDAY, SEPTEMBER 30: To observe National Day for Truth and Reconciliation, a day of commemoration and reflection, the Office will be closed on Tuesday, September 30. Our phone lines will also be closed. Our services will resume on Wednesday, October 1st at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A man contacted us after getting no response to a complaint about his local Chief Building Official.
A man contacted us after getting no response to a complaint about his local Chief Building Official. Under the Building Code Act, municipalities are required to have a code of conduct for building officials and inspectors, and process for enforcement, but this municipality did not have a code of conduct in place. After we raised this requirement with the municipality, it developed and posted a code of conduct on its website, along with a complaint process and contact information.
