Building good policies

A man who had a complaint about his municipality’s chief building official contacted our Office because his municipality did not have a code of conduct in place, even though this is required by the Building Code Act.

A man who had a complaint about his municipality’s chief building official contacted our Office because his municipality did not have a code of conduct in place, even though this is required by the Building Code Act. We spoke to the municipality and confirmed that it had taken steps to respond to the man’s concerns. Still, we pointed out that it should have a publicly available complaints procedure and code of conduct for its chief building official. It has since established a code of conduct and posted it on its website.