Brother’s keeper

We helped sort out a case of mistaken identity between the FRO and a man who could not insure his house because a writ was registered in his name for unpaid support obligations – even though it was his brother who actually owed support arrears. The FRO has a process to deal with such claims, but instead told the man to speak to a lawyer. Our staff spoke with FRO officials to determine what documentation he could submit to prove he was not the intended subject of the enforcement action. The FRO provided him with the proof he needed to clear up the mistake and obtain insurance.