Breathe easy
Tired of the GO trains that often sat idling near his home, a man asked us for help in raising the matter with Metrolinx.
ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
Tired of the GO trains that often sat idling near his home, a man asked us for help in raising the matter with Metrolinx.
Tired of the GO trains that often sat idling near his home, a man asked us for help in raising the matter with Metrolinx. He told us he believed the fumes were causing him health issues.
Result: We spoke to Metrolinx staff, who confirmed GO trains do not idle for more than 30 minutes at a time. In light of our inquiries, Metrolinx reviewed other possible locations for the trains to idle. Metrolinx officials also provided the man with an air purifier and extra replacement filters as a goodwill gesture.