Our phone lines will be closed between 2:45 and 4:30 p.m. on Tuesday, September 9 for staff training. The Children and Youth and French Language Services Unit phone lines will remain open. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A homeowner reached out to us when the land around her home was rezoned from agricultural to industrial.
A homeowner reached out to us when the land around her home was rezoned from agricultural to industrial. She was concerned that her municipality hadn’t engaged with residents before making the decision, and that proper environmental assessments were not done.
RESULT: We reached out to municipal officials, who agreed to speak to the resident to answer her questions. After speaking to our staff, the woman contacted the Ministry of the Environment, Conservation and Parks to raise concerns about the environmental assessments. When we followed up with her, she told us the Ministry agreed with her concerns and had broached them directly with the municipality.
