Pardon the delay

A former client of the Office of the Public Guardian and Trustee (OPGT) contacted our Office after she was told she would have to pay an outstanding restitution order to receive a pardon for a past criminal offence. She told us she had paid the order through automatic deductions from her Ontario Disability Support Program (ODSP) benefits, and we connected with her ODSP caseworker to provide a letter confirming this. We then determined that in fact, the OPGT should have made the payment on her behalf – but it had neglected to do so. As a result, OPGT officials agreed to cover the cost of the interest that had accrued on the order.