Email retrieved

A man contacted us in frustration after his application to have his issue heard by the Human Rights Tribunal of Ontario (HRTO) was dismissed. The reason given was that he hadn’t filed a response to them as requested. He had indeed sent the response – and had email evidence to prove it – but had been unable to reach anyone at the HRTO to resolve the issue. Once our staff spoke with HRTO officials, they acknowledged they had overlooked the man’s email in error, and they reopened his file.