Payment received

A mother complained to us because she was not receiving any family support payments from her children’s father, even though the Family Responsibility Office (FRO) had the ability to garnish his wages.

A mother complained to us because she was not receiving any family support payments from her children’s father, even though the Family Responsibility Office (FRO) had the ability to garnish his wages. After Ombudsman staff contacted FRO officials, they immediately did so, and the mother received $9,482 that she was owed.