Re: Vision
An inmate complained to us that staff at his correctional facility had taken his eyeglasses and refused to return them.
ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
An inmate complained to us that staff at his correctional facility had taken his eyeglasses and refused to return them.
An inmate complained to us that staff at his correctional facility had taken his eyeglasses and refused to return them. Our Office made inquiries with the facility and confirmed that the inmate’s glasses had been lost. Officials at the jail agreed to ensure that he received a new prescription, and committed to paying the cost of the replacement glasses. The inmate was thankful for our help.