Bugs in the system
An elderly woman contacted us after she was unable to get provincial officials to respond to her about a blocked highway culvert near her home that had become a mosquito breeding ground.
ATTENTION – OFFICE CLOSED – TUESDAY, SEPTEMBER 30: To observe National Day for Truth and Reconciliation, a day of commemoration and reflection, the Office will be closed on Tuesday, September 30. Our phone lines will also be closed. Our services will resume on Wednesday, October 1st at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
An elderly woman contacted us after she was unable to get provincial officials to respond to her about a blocked highway culvert near her home that had become a mosquito breeding ground.
An elderly woman contacted us after she was unable to get provincial officials to respond to her about a blocked highway culvert near her home that had become a mosquito breeding ground. Ombudsman staff contacted the Provincial Highway Management Branch, which committed to send someone to her property to assess the problem. Ministry officials let us know they would replace the culvert and ensure it was working properly.