An ODSP recipient complained to us about the Social Justice Tribunal of Ontario’s decision on her eligibility for the ODSP’s Work-Related Benefit. The benefit is paid to ODSP recipients for each month they have earnings from employment, and the woman had studied the criteria and believed she qualified. Our Office’s review of the tribunal’s decision and the ODSP’s policy directive determined that the eligibility requirements for the benefit were not clearly defined. We raised our concerns with the Ministry of Community and Social Services, and it amended the policy directive to clarify the eligibility criteria.