New identity
After living on the streets for many years, a man sought our help in obtaining valid identification so he could apply for full-time work.
ATTENTION – TUESDAY, NOVEMBER 11 - Our staff are working on Tuesday, November 11 and you can contact us by phone at 1-800-263-1830. However, the staff of the Children and Youth and French Language Services units are not available. Complaints can still be filed using our online complaint form or by email at [email protected].
After living on the streets for many years, a man sought our help in obtaining valid identification so he could apply for full-time work.
After living on the streets for many years, a man sought our help in obtaining valid identification so he could apply for full-time work. His application for a new birth certificate was denied because he had provided incorrect information about his mother. Our staff explored other options for the man with the office of the Registrar General, and his application was approved after he was able to provide the names and birthdates of his siblings and his daughter. The man acquired a birth certificate and health card and is now employed and doing well.