Fire protection
A man whose home and important documents were destroyed by fire complained that he was having trouble renewing his Ontario health card.
ATTENTION – OFFICE CLOSED – TUESDAY, SEPTEMBER 30: To observe National Day for Truth and Reconciliation, a day of commemoration and reflection, the Office will be closed on Tuesday, September 30. Our phone lines will also be closed. Our services will resume on Wednesday, October 1st at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A man whose home and important documents were destroyed by fire complained that he was having trouble renewing his Ontario health card.
A man whose home and important documents were destroyed by fire complained that he was having trouble renewing his Ontario health card. He had been given a temporary card, but it was due to expire soon, and he needed a quick resolution because he suffers from seizures and requires frequent medical attention. After our staff spoke with Ministry officials, they agreed to extend the man’s temporary health card for another year.