Media releases

June 25, 2025

Ombudsman calls for “urgent” reform of Ontario’s correctional system and stronger respect for rights

Annual Report 2024-2025: Huge increases in complaints about correctional facilities and youth justice centres Paul Dubé: “We have helped more people with more issues than at any time in our 50-year...
June 19, 2025

Ontario Ombudsman Paul Dubé to release Annual Report on Wednesday, June 25

Ombudsman Paul Dubé will publicly release his Annual Report on Wednesday, June 25 at 11 a.m., after it is tabled with the Legislative Assembly.
June 18, 2025

Canadian Council of Parliamentary Ombudsman Endorses Key Principles to Strengthen Oversight and Public Trust

The Canadian Council of Parliamentary Ombudsman (CCPO) has formally endorsed a set of key principles designed to ensure the independence, effectiveness, and accountability of Ombudsman institutions...
June 9, 2025

Ombudsman to investigate Ontario’s response to incident at Maplehurst Correctional Complex

Paul Dubé: Significant concerns raised about accountability and inmates’ rights
April 1, 2025

French Language Services Commissioner to investigate in-person service delivery at ServiceOntario

French Language Services Commissioner Carl Bouchard today announced that he is launching an investigation into service in French at ServiceOntario locations.
March 4, 2025

Ontario Ombudsman awarded King Charles III Coronation medal as his office marks 50th anniversary

Ontario Ombudsman Paul Dubé today received the King Charles III Coronation Medal, presented by Lieutenant Governor Edith Dumont at a ceremony she hosted at Queen’s Park.
February 28, 2025

Ombudsman Ontario kicks off 50th anniversary year with Good Governance Awards

OPP recognized for exemplary improvements to services in French
December 5, 2024

Commissioner urges Ontario to create a digital directory of public services subject to the FLSA

Carl Bouchard: Digital tool would aid Francophones knowing and exercising their rights
September 5, 2024

Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers

Ontario Ombudsman Paul Dubé today announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers.
July 12, 2024

FLS Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual

French Language Services Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual Carl Bouchard: French was systematically missing from the government’s health-related out...
June 26, 2024

Ombudsman handles near-record number of cases, focuses on rights

Annual Report 2023-2024: Significant achievements for children in care, Francophones, students, inmates – and in local transparency
April 29, 2024

Teen’s pleas for foster care went unheard, Ombudsman finds

York CAS accepts recommendations to improve use of Voluntary Youth Services Agreements; Province to work with agencies to improve knowledge
December 11, 2023

Ombudsman to investigate direct education payment programs

Ontario Ombudsman Paul Dubé today announced a new systemic investigation into the Ministry of Education’s direct payment programs for parents and students, due to concerns about a lack of fairness and...
December 7, 2023

French Language Services Commissioner reports robust results for Francophones and 40% increase in cases

Carl Bouchard’s first report calls on government to improve staff training and ensure bilingual social media accounts
December 4, 2023

Ombudsman appoints Carl Bouchard as French Language Services Commissioner of Ontario

After an extensive nationwide search to fill the position of French Language Services Commissioner on a permanent basis, Ombudsman Paul Dubé today announced that he has appointed Carl Bouchard to the...
October 12, 2023

Statement from Ontario Ombudsman Paul Dubé for Ombuds Day, October 12

Today is Ombuds Day, an annual, internationally observed opportunity to educate and raise awareness among the public about Ombudsman offices like ours – the roles we play, the services we offer, and...
October 5, 2023

Ombudsman underlines value of independent oversight

Annual Report 2022-2023: Promoting rights and fairness for vulnerable youth, long-term care residents, inmates, landlords and tenants, Francophones and more
September 29, 2023

Ombudsman's message for National Day of Truth and reconciliation, September 30, 2023

It is essential that as a province, and as a nation, we continue to recognize the tragic effects of residential schools on the Indigenous children who attended those schools, and on the survivors who...
September 7, 2023

Long-term care inspection system collapsed during deadly first weeks of COVID-19 pandemic, Ontario Ombudsman finds

Ministry of Long-Term Care accepts all recommendations to improve preparedness for next crisis
June 7, 2023

Ontario Ombudsman Paul Dubé welcomes colleagues from across Canada for annual fairness talks

This week, Ontario Ombudsman Paul Dubé welcomed ombudsman colleagues from Canadian provinces and territories for the annual meeting of the Canadian Council of Parliamentary Ombudsman (CCPO), held at...
May 4, 2023

Ombudsman calls for legislative change, overhaul of “moribund” Landlord and Tenant Board

Paul Dubé: Severe backlogs and delays denied justice to landlords and tenants alike