Attention – phone lines closed – Thursday, June 26:
Our phone lines will be closed from 11:45 p.m. – 1:15 p.m. on Thursday, June 26.
Complaints can still be filed using our secure online complaint form or via email at info@ombudsman.on.ca.
A Francophone man was let go from his position as a volunteer firefighter with a municipality.
A Francophone man was let go from his position as a volunteer firefighter with a municipality. He complained to us that the municipality sent him a letter explaining his termination in English only. He asked if we could help him connect with someone who could send it in French, given that his relationship with the municipality was strained.
Result: While the municipality was not required under the French Language Services Act to do so, after we raised the issue with the clerk, they said they were happy to provide the letter to him in French. He received it and thanked us for our help.
