Sticky situation
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle. He said the charges should not apply to him, as his vehicles are only used seasonally and not for the full year.
Result: We contacted senior officials at the Ministry of Transportation, who reviewed the use of the man’s vehicles. Ministry staff confirmed that the charges were incorrect, and the man received a full refund.