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Read news and articles about Ombudsman Ontario, or sign up for our monthly newsletter!
Ombudsman Paul Dube releasing report at press conference

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You can contact us here with a media request.

June 28, 2019

Newsletter - Ombudsman records one of "busiest years" in Office's history: Complaints up 30%, jurisdiction expanded to new areas

June 25, 2019

2018-2019 Annual Report: Ombudsman records one of “busiest years” in office’s history

Ontario Ombudsman Paul Dubé today reported on an historic year in which his office handled a 30% surge in complaints and saw its mandate expanded for the second time in four years.
May 31, 2019

Newsletter - Watch for the Ombudsman's 2018-2019 annual report in June!

May 9, 2019

'We have the people to do it': Ontario ombudsman pledges 'care' in taking over child welfare probes (CBC News)

Paul Dube's office now has specialized unit to handle investigative functions of former child advocate
May 1, 2019

Ombudsman can now take complaints about children’s aid societies and French language services

Cases and investigations to be handled by two new specialized units.
May 1, 2019

Newsletter - May 1: Ombudsman can now take complaints about child protection, French language services

April 12, 2019

Ombudsman prepares for expanded oversight of child protection and French language services

New organizational chart, new funding for new responsibilities.
April 5, 2019

Ombudsman releases plan for new French language services unit

New oversight of French language services and child protection begins May 1.
March 29, 2019

Newsletter - Ombudsman receives more than 2,400 complaints about Ontario Cannabis Store since legalization

February 28, 2019

Newsletter - Ombudsman's statement on segregation and Adam Capay decision

February 28, 2019

Statement by Ontario Ombudsman Paul Dubé on segregation of inmates and Adam Capay case

Ontario Ombudsman Paul Dubé today released the following statement in light of the release of Justice John Fregau’s decision to stay proceedings against Adam Capay, the 26-year-old man who spent more...
February 21, 2019

Ombudsman releases first plans for new child and youth mandate

New units will handle oversight of child protection and French language services.
February 1, 2019

Politicians cannot do the work of independent officers of the Legislature (QP Briefing)

A recent column by Deb Hutton, published by Queen’s Park Briefing on January 18, raised provocative questions about the role and usefulness of independent officers of the Legislature.
January 31, 2019

Newsletter - New year, new resources! Promote transparency with these open meetings reference tools

January 25, 2019

Ombudsman releases new tools to promote municipal transparency

Open meeting guide and digital case digest reflect decade of reports
December 31, 2019

Newsletter - Ombudsman reflects on 2018 and year ahead

December 6, 2018

Ontario Ombudsman’s mandate expanded

New legislation transfers jurisdiction over child protection system and French language services.
November 30, 2018

Newsletter - Update: Ombudsman reviewing 2,200 complaints about Ontario Cannabis Store

November 7, 2018

Ontario ombudsman offers masterclass in public impact: ‘Our power is in our voice’ (The Mandarin)

Successful legal advocates must not only bring together evidence to successfully make their case, they must also craft a clear argument around a compelling narrative, and the same goes for an...
October 31, 2018

Newsletter - Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store

October 31, 2018

Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store

Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers...

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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