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December 10, 2020

French language services commissioner said ‘adequate planning’ would have resolved most complaints (QP Briefing)

French Language Services Commissioner Kelly Burke said most of the complaints her office has received about access to services and materials in French could have been avoided with "adequate planning."
December 10, 2020

Commissioner calls on all Ontario ministries to produce plans to improve French language services

Kelly Burke's vision: "Equivalent service, without delay (s’il vous plaît)"
November 30, 2020

Newsletter - Fairness by design: Helping public organizations build fairness from the ground up

October 30, 2020

Newsletter - 45 years of fighting for fairness

October 6, 2020

Ontario ombudsman blasts ‘outdated’ police training tool that emphasizes weapons over de-escalation, despite repeated calls for change (The Star)

More than four years after a scathing report cited “neglected” provincial officer training as a factor in fatal shootings, the Ontario ombudsman is blasting the “glacial” pace of police reform as the...
September 30, 2020

Newsletter - Making Franco-Ontarian history: What made this September 25 so special

September 10, 2020

Ontario Ombudsman appoints new Director, Special Ombudsman Response Team

Ontario Ombudsman Paul Dubé today announced the promotion of Domonie Pierre to the position of Director, Special Ombudsman Response Team (SORT), effective September 14.
August 31, 2020

Newsletter - Questions about going back to school? How we can help

July 30, 2020

Newsletter - How we helped – new cases resolved in July

July 28, 2020

Ombudsman’s office deals with 3,014 complaints (North Bay Nugget)

North Bay, West Nipissing tied at 13 The Ontario Ombudsman’s Office received more than a dozen complaints each involving the City of North Bay and Municipality of West Nipissing last year.
July 2, 2020

Ontario ombudsman report highlights ‘appalling’ jail conditions, COVID-19 complaints (The Lawyers Daily)

Hailing the past 12 months as a “year like no other,” the Ontario ombudsman has released a fiscal 2019-20 report that highlights, among other things, his office’s handling of more than 800 COVID-19...
June 30, 2020

Newsletter - Ombudsman reports on 2019-2020 – “A year like no other”

June 30, 2020

Ontario’s ombudsman received more than 800 complaints due to COVID-19 (The Star)

Ontario ombudsman Paul Dubé says his investigation into the high death toll from COVID-19 at nursing homes is looking at how more inspections and higher standards could have saved lives.
June 30, 2020

Ontario ombudsman receives record number of complaints about provincial jails (The Canadian Press)

Report details problems with overcrowding, poor living conditions, lack of access to medical care
June 30, 2020

Ombudsman reports on 2019-2020 – “A year like no other”

Releasing his latest Annual Report today, Ontario Ombudsman Paul Dubé reflected on the stunning and ongoing challenges faced by the province’s public sector due to the coronavirus pandemic.
June 1, 2020

Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic

Ontario Ombudsman Paul Dubé today launched an investigation into the oversight of long-term care homes by the province’s Ministry of Long-Term Care and Ministry of Health during the ongoing COVID-19...
May 29, 2020

Newsletter - Ombudsman marks May milestone – one year of oversight of French language services and children and youth in care

May 13, 2020

Near North board ‘well on way’ to addressing ombudsman report (North Bay Nugget)

The Near North District School Board “is well on the way” to meeting all the recommendations contained in an ombudsman’s report.
April 30, 2020

Newsletter - Ombudsman receives hundreds of COVID-19-related complaints, prioritizes service to vulnerable Ontarians

April 9, 2020

Statement by the Ombudsman: Our service to citizens during the coronavirus emergency

In accordance with the guidance of public health authorities and the provincial government, the office locations of Ombudsman Ontario have been closed since March 16. Despite this, my staff and I...
April 9, 2020

Ombudsman handling hundreds of complaints during coronavirus state of emergency

Ontario Ombudsman Paul Dubé today stressed that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19...