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April 9, 2020

Statement by the Ombudsman: Our service to citizens during the coronavirus emergency

In accordance with the guidance of public health authorities and the provincial government, the office locations of Ombudsman Ontario have been closed since March 16. Despite this, my staff and I...
April 9, 2020

Ombudsman handling hundreds of complaints during coronavirus state of emergency

Ontario Ombudsman Paul Dubé today stressed that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19...
March 31, 2020

Newsletter - Ombudsman’s message: Ensuring public services for the vulnerable in the time of COVID-19

March 26, 2020

Statement by Ontario Ombudsman Paul Dubé on COVID-19 and Ontario’s correctional facilities

Ontario Ombudsman Paul Dubé today released the following statement regarding the impact of the COVID-19 outbreak on the province’s correctional facilities.
March 23, 2020

Statement by the Ombudsman: COVID-19 – Message to the public

As I write this, Ontario is in an unprecedented state of emergency, due to the global outbreak of the COVID-19 coronavirus. Millions of people are working from home and practicing “social distancing”...
February 28, 2020

Newsletter - A matter of principles: Strengthening ombudsmen around the world

February 12, 2020

Ombudsman Paul Dubé supports Venice Principles, strong legal foundation for ombudsman institutions

Speaking to colleagues from across Canada and around the world, Ontario Ombudsman Paul Dubé this week welcomed new international standards that define, promote and protect the role of ombudsmen in...
January 31, 2020

Newsletter - Ombudsman appoints Kelly Burke as Deputy Ombudsman and French language services Commissioner

January 15, 2020

‘We want young people calling us directly’: head of the new children and youth unit in the Ontario ombudsman’s office (QP Briefing)

The message Ontario’s Ombudsman Paul Dubé and the head of his office’s new children and youth unit want to share with young people across the province is: if you have a question, call.
January 9, 2020

Ontario Ombudsman to investigate delays at Landlord and Tenant Board

In the wake of a recent surge in complaints, Ombudsman Dubé today announced an investigation into serious delays at the LTB, the administrative tribunal that resolves residential tenancy disputes.
December 30, 2020

Newsletter - 2020 Vision: Ombudsman reflects on 2019 and sets priorities for new year

December 30, 2020

Statement by the Ombudsman: Looking back on 2019 and ahead to 2020

As we close 2019 and look ahead to a new decade, it’s a fitting time to reflect on the recent historic changes to the Ombudsman’s Office, and to discuss our priorities for 2020.
November 29, 2019

Newsletter - Ombudsman finds Niagara CAO hiring was "inside job"

November 29, 2019

Ombudsman finds Niagara CAO hiring was "inside job"

Regional council accepts all recommendations for reform
October 31, 2019

Ombudsman’s confidential report on Niagara CAO hiring to be viewed by council Nov. 14

Final report will be published after response is received, per Ombudsman Act.
October 31, 2019

Newsletter - Watchdogs gather for "Sharpening your Teeth" training

October 4, 2019

Hamilton committee’s out-of-town meetings to hire city manager did not violate law, Ombudsman finds

But open portion of first meeting was “illegally closed” to public.
September 30, 2019

Newsletter - Reaching Ontario's children and youth

August 30, 2019

Newsletter - Ombudsman launches search for French Language Services Commissioner

July 31, 2019

Newsletter - Ombudsman’s new unit helps uphold young people’s rights in care

July 17, 2019

School consolidation decision process should be redone, Ombudsman tells Near North school board

Investigation reveals meeting and details that were never made public.