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June 27, 2024

Investments needed to address 'threadbare' supports for Ontarians with complex needs: ombudsman (The Trillium)

Paul Dubé's 2023-24 annual report highlighted concerns in a number of other areas including correctional facilities, which saw the highest number of complaints.
June 26, 2024

‘Poor living conditions’ in Ontario’s overcrowded jails top complaints to ombudsman (The Star)

Concerns about “poor living conditions” in Ontario’s overcrowded jails — including rodents — topped complaints to the provincial ombudsman last year.
June 26, 2024

Jails top Ontario’s ombudsman complaint list (CHCH)

According to Ontario ombudsman Paul Dubé’s latest annual report released on Wednesday, correctional facilities are the province’s top source of complaints and inquiries.
June 26, 2024

Ombudsman handles near-record number of cases, focuses on rights

Annual Report 2023-2024: Significant achievements for children in care, Francophones, students, inmates – and in local transparency
May 31, 2024

Newsletter - Welcoming newcomers with information and help

April 30, 2024

York teen 'failed' by Children's Aid, says report into her death (CBC)

York Region Children's Aid Society says many changes already in place to prevent future incidents
April 30, 2024

Newsletter - New report: Teen’s pleas to York CAS went unheard, Ombudsman finds

April 30, 2024

York children’s aid failed teen by denying foster care before her death: Ombudsman report (The Star)

When the teen requested foster placement from York Region CAS, staff denied her, saying she had two options: “a shelter bed or living on the street.”
April 29, 2024

Teen’s pleas for foster care went unheard, Ombudsman finds

York CAS accepts recommendations to improve use of Voluntary Youth Services Agreements; Province to work with agencies to improve knowledge
April 29, 2024

Teen's pleas to York Region CAS for foster care went unheard: Ombudsman (Newmarket Today)

While York Region CAS had no fault in the death of 16-year-old 'Mia' in 2020, the Ontario Ombudsman found the agency was 'unreasonable and wrong' in its handling of her case; his 20 recommendations...
April 29, 2024

York Region CAS Media Release: Ontario Ombudsman’s Report (York CAS)

Following an investigation conducted by the Ontario Ombudsman’s Office regarding a youth served in 2019, York Region Children’s Aid Society (YRCAS) has accepted all the recommendations outlined in the...
April 29, 2024

York Children's Aid Society failed to provide support to teen before her death: Ombudsman (The Trillium)

Ombudsman Paul Dubé issued several recommendations to the York Region Children Aid's Society in a new report released on Monday.
March 28, 2024

Newsletter - Francophonie Month: Celebrating the diversity of French culture in Ontario

February 29, 2024

Newsletter - We're hiring! Come join our dynamic team!

January 31, 2024

Newsletter - Help improve fairness in Ontario: We’re hiring Investigators!

December 19, 2023

Newsletter - New investigation: Ombudsman to investigate direct education payment programs

December 11, 2023

Ombudsman to investigate direct education payment programs

Ontario Ombudsman Paul Dubé today announced a new systemic investigation into the Ministry of Education’s direct payment programs for parents and students, due to concerns about a lack of fairness and...
December 7, 2023

French Language Services Commissioner reports robust results for Francophones and 40% increase in cases

Carl Bouchard’s first report calls on government to improve staff training and ensure bilingual social media accounts
December 7, 2023

French language services commissioner receives highest level of complaints and inquiries since 2019 (The Trillium)

The commissioner released his annual report on Thursday
December 4, 2023

Ombudsman appoints Carl Bouchard as French Language Services Commissioner of Ontario

After an extensive nationwide search to fill the position of French Language Services Commissioner on a permanent basis, Ombudsman Paul Dubé today announced that he has appointed Carl Bouchard to the...
November 30, 2023

Newsletter - Building bridges: Ombudsman visits Grassy Narrows