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ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.

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Ombudsman Paul Dube releasing report at press conference

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You can contact us here with a media request.

September 26, 2016

Ombudsman investigating recent school busing problems at TDSB and TCDSB (CTV News)

Ontario ombudsman Paul Dubé will probe the recent school busing problems at the city’s two primary boards, his office announced Monday.
September 26, 2016

Ombudsman launches investigation into Toronto school bus chaos (The Star)

Paul Dubé announced on Monday that the TDSB and TCDSB will be investigated as the shortage of drivers continues to frustrate Toronto parents.
September 26, 2016

Ombudsman to investigate Toronto school busing issues

Ombudsman Paul Dubé today announced his office will conduct a systemic investigation into recent school busing problems at the Toronto District School Board and Toronto Catholic District School Board.
September 19, 2016

Ontario ombudsman reports 182 complaints received about universities (The Varsity)

Ombudsman’s university oversight began in January.
September 9, 2016

Ombudsman to assess Toronto school busing issues

After hearing about problems with busing of students in the Toronto District School Board and Toronto Catholic District School Board, Ontario Ombudsman Paul Dubé has directed staff to assess the...
September 9, 2016

Ontario's ombudsman will probe school bus driver shortage (CBC News)

Paul Dubé could make recommendations to solve the problem and improve future services.
September 6, 2016

Ontario Ombudsman marks one year of school board oversight

As the new school year begins, the Office of the Ontario Ombudsman is marking one year of oversight of school boards, after receiving 701 complaints and inquiries in the first year of its new mandate.
September 6, 2016

Ombudsman's office resolves most complaints about schools without investigations (The Canadian Press)

TORONTO - The office of Ontario's ombudsman received more than 700 complaints in the first year it had oversight of school boards, but says 85 per cent were resolved without a formal investigation.
August 30, 2016

Ombudsman congratulated for report (Sarnia Observer)

I would like to congratulate the Ontario Ombudsman, Paul Dubé, on the thoroughness of his report on developmental services in Ontario (Sarnia Observer, Aug 26). The report highlights situations of...
August 25, 2016

Heartbreaking cycle for those with developmental disabilities needs to end (Toronto Sun)

The stories are horrific. Patrick, 24, had cerebral palsy and couldn’t speak. He was placed in a local nursing home because his mother could no longer cope with his aggressive outbursts.
August 24, 2016

Treatment of adults with developmental disabilities 'deeply flawed': Ombudsman (Ottawa Citizen)

The way Ontario cares for developmentally delayed adults and their families is “deeply flawed”, says Ontario’s ombudsman, whose four-year investigation revealed “shocking systemic problems” in the...
August 24, 2016

Ontario fails to help people with developmental disabilities: Ombud (The Canadian Press)

TORONTO - Widespread inconsistencies and gaps in Ontario's support network have left many adults with developmental disabilities scrambling for care, at times exposing them to abuse or landing them...
August 24, 2016

Ontario must fix ‘deeply flawed’ system to help people with developmental disabilities, ombudsman says (Toronto Star)

Paul Dubé said in his report that he found “a fragmented, overly complicated system of service agencies and funding programs, and a baffling lack of flexibility from officials at the top.”
August 24, 2016

Ontario ombudsman calls for systematic overhaul of care for adults with developmental disabilities (CBC News)

Ombudsman's report says 'desperate' families often struggle to negotiate maze of social service agencies.
August 24, 2016

Province must act immediately to support people with developmental disabilities: Editorial (Toronto Star)

The province should move quickly to implement Ontario Ombudsman Paul Dubé's recommendations on how to end Ontario's shameful treatment of people with developmental disabilities.
August 24, 2016

Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis

Province accepts 60 recommendations to fix chronic service gaps.
July 27, 2016

Ontario's ombudsman calls death of Ottawa man after arrest 'tragic' (CBC News)

Paul Dubé released a report on use-of-force nearly four weeks before Abdirahman Abdi's death.
July 27, 2016

Death of Abdirahman Abdi fuels calls for police training reforms (Global News)

Calls for changes to police training are getting louder after Abdirahman Abdi, a mentally-ill Ottawa man, died in the wake of a confrontation with police this week.
July 20, 2016

Hamilton’s closed-door review of election-spending complaints broke the rules: Ombudsman (Hamilton Spectator)

Provincial Ombudsman Paul Dubé has ruled Hamilton’s election compliance audit committee wrongly deliberated behind closed doors last year.
July 19, 2016

Ombudsman slaps Oshawa’s wrist over closed-door meeting (Oshawa This Week)

Session with OPUC should have been held in public.
July 4, 2016

Focus: New ombudsman on the scene (Law Times)

Paul Dubé is walking in the hallway of his 10th floor Bay Street office when an older man wearing a plaid shirt suddenly approaches him. “Excuse me, sir, are you the ombudsman?” the man eagerly asks....

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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