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ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.

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Ombudsman Paul Dube releasing report at press conference

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April 20, 2017

Ontario ombudsman slams segregation use (Canadian Press)

TORONTO — Vulnerable inmates are being put at risk due to Ontario's highly flawed system of segregation, the province's ombudsman said Thursday.
April 20, 2017

‘Serious problems’ in use of segregation in prisons, Ontario ombudsman reports (The Star)

Paul Dubé calls on provincial government to better track and monitor use of solitary confinement.
April 20, 2017

Ombudsman calls for clear new law, strong oversight of inmate segregation

Ontario Ombudsman Paul Dubé today called on the province to reform its flawed system of placing and tracking inmates in solitary confinement, after his latest investigation revealed numerous issues...
April 6, 2017

Province commits to releasing all past and present SIU reports as recommended in police review (CBC News)

'As a family we felt that ... positive things have happened related to Andrew's death,' Loku's uncle says.
April 1, 2017

Newsletter - Minister accepts all 32 Ombudsman recommendations to reform flawed segregation system

March 6, 2017

Ombudsman clears Brampton in procurement investigation, calls for improvements to optimize transparency and accountability

Ontario Ombudsman Paul Dubé’s investigation into non-competitive procurements in the city of Brampton found no evidence of maladministration, but identified several ways the city could improve its...
March 1, 2017

Newsletter - Ombudsman's March 2017 message

February 3, 2017

Newsletter - Ombudsman's February 2017 message

January 3, 2017

Newsletter - Ombudsman's January 2017 message

December 30, 2016

Ombudsman’s top 10 stories of 2016

It’s been a year of historic change for our office, as the Ombudsman’s mandate doubled and we were able to help Ontarians with a whole new range of issues in the broader public sector. Here are 10 of...
December 29, 2016

Ontario Ombudsman marks one year of oversight of municipalities and universities

As the new year approaches, the Office of the Ontario Ombudsman is set to mark one year of oversight of municipalities and universities. Since the historic new jurisdiction took effect Jan. 1, the...
December 12, 2016

Point the finger at lack of de-escalation training, ombudsman says at Ottawa forum (Orleans News)

Paul Dubé, Ontario’s ombudsman, addressed a crowd including Ottawa police at the police service’s second annual Human Rights Learning Forum on Dec. 8 at the St. Elias Centre.
December 2, 2016

Ontario ombudsman announces review of process of placing prisoners in solitary (The Star)

Review follows in the wake of the Adam Capay case and a rising number of complaints.
December 2, 2016

Ontario ombudsman investigating province's use of solitary confinement (The Globe and Mail)

Ontario’s Ombudsman has launched an investigation into the way the province tracks and reviews the placement of prisoners in solitary confinement.
December 2, 2016

Ontario Ombudsman has had more than 500 complaints about use of solitary confinement (The London Free Press)

Ontario Ombudsman Paul Dube is adding his voice to the growing questions about segregation in the province’s jails, launching a probe into the controversial practice.
December 2, 2016

Ombudsman to investigate segregation process in Ontario jails

Ontario Ombudsman Paul Dubé today announced an investigation into how the province tracks and reviews the placement of inmates in solitary confinement in its correctional facilities, in light of...
November 4, 2016

Family Responsibility Office received 1,000+ complaints last year, needs 'urgent change' (CBC Toronto)

A Toronto mother says she's been in bureaucratic limbo for more than six months after filing an application with the Family Responsibility Office (FRO) in order to retrieve missing child support...
November 2, 2016

Agency that enforces child support generates most complaints: Ombudsman (Canadian Press)

TORONTO -- Ontario's Family Responsibility Office, which enforces court-ordered child and spousal support payments, tops the list of provincial government organizations generating complaints to the...
November 2, 2016

Ottawa jail in the top three for complaints, despite fewer inmates (Ottawa Citizen)

The Ottawa-Carleton Detention Centre remained among the three most complained about jails in Ontario, a dubious distinction it earned despite being the only jail in the top five that housed fewer than...
November 2, 2016

Ombudsman reports on first year of expanded mandate; pledges continued effectiveness as agent of positive change Annual Report 2015-2016

Ontario Ombudsman Paul Dubé today released the first annual report of his office’s new, expanded mandate, which was doubled in the past year to include more than 1,000 public sector organizations –...
October 27, 2016

Police oversight reform long overdue: Ombudsman

Ontario Ombudsman Paul Dubé today released his submission to the province’s Independent Police Oversight Review, calling for new legislation to make police oversight bodies more effective, accountable...

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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