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January 31, 2019

Newsletter - New year, new resources! Promote transparency with these open meetings reference tools

January 25, 2019

Ombudsman releases new tools to promote municipal transparency

Open meeting guide and digital case digest reflect decade of reports
December 29, 2018

Newsletter - Ombudsman reflects on 2018 and year ahead

December 6, 2018

Ontario Ombudsman’s mandate expanded

New legislation transfers jurisdiction over child protection system and French language services.
November 30, 2018

Newsletter - Update: Ombudsman reviewing 2,200 complaints about Ontario Cannabis Store

November 7, 2018

Ontario ombudsman offers masterclass in public impact: ‘Our power is in our voice’ (The Mandarin)

Successful legal advocates must not only bring together evidence to successfully make their case, they must also craft a clear argument around a compelling narrative, and the same goes for an...
October 31, 2018

Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store

Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers...
October 31, 2018

Newsletter - Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store

October 30, 2018

Cannabis delivery complaints under review by Office of the Ontario Ombudsman (CTV News)

The Office of the Ontario Ombudsman says it has received complaints over delays in the delivery of cannabis in the province, almost two weeks since the drug was legalized across the country.
September 28, 2018

Newsletter - Ombudsman targets MTO's drivers license suspension system

September 27, 2018

Ombudsman targets province’s driver licence suspension system - Ministry agrees to modernize cumbersome, confusing notification process

Ontario Ombudsman Paul Dubé today called on the Ministry of Transportation to overhaul the way it notifies drivers whose licences are suspended for unpaid fines – a process his investigation found to...
September 18, 2018

Ombudsman assessing new complaints about OPP handling of officers’ operational stress injuries and suicide

Ontario Ombudsman Paul Dubé has directed staff to assess new complaints and issues related to suicides and operational stress injuries among Ontario Provincial Police officers, to determine whether or...
August 30, 2018

Ontario Ombudsman to investigate Niagara region CAO hiring and related issues

Ontario Ombudsman Paul Dubé today announced he will conduct a formal investigation into matters related to the hiring of the Regional Municipality of Niagara’s Chief Administrative Officer (CAO).
August 29, 2018

Newsletter - Ombudsman encouraged by improved municipal accountability

July 31, 2018

Newsletter - Ombudsman report prompts apology from Niagara Region to journalist and citizen blogger

July 18, 2018

Niagara Region infringed journalist’s rights: Ombudsman

Ontario Ombudsman Paul Dubé today called on the Regional Municipality of Niagara to apologize publicly to a local journalist and a citizen blogger for seizing their property and ejecting them from a...
June 27, 2018

Newsletter - Benefits of independent oversight

June 27, 2018

Ombudsman details benefits of independent oversight Annual Report 2017-2018

Ontario Ombudsman Paul Dubé today cited improvements in accountability and bureaucratic leadership in several public sector bodies as a measure of how independent offices like his can make public...
May 18, 2018

Newsletter - Ombudsman nominated as one of Canada's most influential lawyers

May 11, 2018

Ontario Ombudsman again nominated as one of Canada’s most influential lawyers

For the second straight year, Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada.
May 1, 2018

Ombudsman to investigate province’s handling of ambulance service complaints

Ontario Ombudsman Paul Dubé today announced an investigation into how the province oversees patient complaints and incident reports about ambulance services.