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June 30, 2020

Newsletter - Ombudsman reports on 2019-2020 – “A year like no other”

June 30, 2020

Ontario’s ombudsman received more than 800 complaints due to COVID-19 (The Star)

Ontario ombudsman Paul Dubé says his investigation into the high death toll from COVID-19 at nursing homes is looking at how more inspections and higher standards could have saved lives.
June 30, 2020

Ombudsman reports on 2019-2020 – “A year like no other”

Releasing his latest Annual Report today, Ontario Ombudsman Paul Dubé reflected on the stunning and ongoing challenges faced by the province’s public sector due to the coronavirus pandemic.
June 30, 2020

Ontario ombudsman receives record number of complaints about provincial jails (The Canadian Press)

Report details problems with overcrowding, poor living conditions, lack of access to medical care
June 1, 2020

Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic

Ontario Ombudsman Paul Dubé today launched an investigation into the oversight of long-term care homes by the province’s Ministry of Long-Term Care and Ministry of Health during the ongoing COVID-19...
May 29, 2020

Newsletter - Ombudsman marks May milestone – one year of oversight of French language services and children and youth in care

May 13, 2020

Near North board ‘well on way’ to addressing ombudsman report (North Bay Nugget)

The Near North District School Board “is well on the way” to meeting all the recommendations contained in an ombudsman’s report.
April 30, 2020

Newsletter - Ombudsman receives hundreds of COVID-19-related complaints, prioritizes service to vulnerable Ontarians

April 9, 2020

Statement by the Ombudsman: Our service to citizens during the coronavirus emergency

In accordance with the guidance of public health authorities and the provincial government, the office locations of Ombudsman Ontario have been closed since March 16. Despite this, my staff and I...
April 9, 2020

Ombudsman handling hundreds of complaints during coronavirus state of emergency

Ontario Ombudsman Paul Dubé today stressed that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19...
March 31, 2020

Newsletter - Ombudsman’s message: Ensuring public services for the vulnerable in the time of COVID-19

March 26, 2020

Statement by Ontario Ombudsman Paul Dubé on COVID-19 and Ontario’s correctional facilities

Ontario Ombudsman Paul Dubé today released the following statement regarding the impact of the COVID-19 outbreak on the province’s correctional facilities.
March 23, 2020

Statement by the Ombudsman: COVID-19 – Message to the public

As I write this, Ontario is in an unprecedented state of emergency, due to the global outbreak of the COVID-19 coronavirus. Millions of people are working from home and practicing “social distancing”...
February 28, 2020

Newsletter - A matter of principles: Strengthening ombudsmen around the world

February 12, 2020

Ombudsman Paul Dubé supports Venice Principles, strong legal foundation for ombudsman institutions

Speaking to colleagues from across Canada and around the world, Ontario Ombudsman Paul Dubé this week welcomed new international standards that define, promote and protect the role of ombudsmen in...
January 31, 2020

Newsletter - Ombudsman appoints Kelly Burke as Deputy Ombudsman and French language services Commissioner

January 15, 2020

‘We want young people calling us directly’: head of the new children and youth unit in the Ontario ombudsman’s office (QP Briefing)

The message Ontario’s Ombudsman Paul Dubé and the head of his office’s new children and youth unit want to share with young people across the province is: if you have a question, call.
January 9, 2020

Ontario Ombudsman to investigate delays at Landlord and Tenant Board

In the wake of a recent surge in complaints, Ombudsman Dubé today announced an investigation into serious delays at the LTB, the administrative tribunal that resolves residential tenancy disputes.
December 30, 2019

Statement by the Ombudsman: Looking back on 2019 and ahead to 2020

As we close 2019 and look ahead to a new decade, it’s a fitting time to reflect on the recent historic changes to the Ombudsman’s Office, and to discuss our priorities for 2020.
December 29, 2019

Newsletter - 2020 Vision: Ombudsman reflects on 2019 and sets priorities for new year

November 29, 2019

Ombudsman finds Niagara CAO hiring was "inside job"

Regional council accepts all recommendations for reform