May 20, 2021
Ontario ombudsman calls for overhaul of ‘wholly inadequate’ paramedic services oversight system (Global News)
Ontario’s ombudsman is calling on the provincial government to revamp the oversight system for paramedic services, saying it’s “complicated, overburdened, and wholly inadequate.”
May 20, 2021
Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety
Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated...
April 12, 2021
Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law
Ontario Ombudsman Paul Dubé has been named this year’s winner of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public sector...
December 10, 2020
French language services commissioner said ‘adequate planning’ would have resolved most complaints (QP Briefing)
French Language Services Commissioner Kelly Burke said most of the complaints her office has received about access to services and materials in French could have been avoided with "adequate planning."
October 6, 2020
Ontario ombudsman blasts ‘outdated’ police training tool that emphasizes weapons over de-escalation, despite repeated calls for change (The Star)
More than four years after a scathing report cited “neglected” provincial officer training as a factor in fatal shootings, the Ontario ombudsman is blasting the “glacial” pace of police reform as the...
July 2, 2020
Ontario ombudsman report highlights ‘appalling’ jail conditions, COVID-19 complaints (The Lawyers Daily)
Hailing the past 12 months as a “year like no other,” the Ontario ombudsman has released a fiscal 2019-20 report that highlights, among other things, his office’s handling of more than 800 COVID-19...