Ombudsman Act

The Ombudsman’s authority to investigate complaints is set out in the Ombudsman Act, legislation that allows the Ombudsman to report on findings annually and through special reports which are made public. Except for recent legislation allowing the Ombudsman to investigate closed municipal meetings, the Act has not been changed to update the Ombudsman’s authority since 1975. Currently, the Ombudsman’s authority does not extend to the “MUSH” sector, which includes municipalities (except closed meetings), universities, school boards, hospitals, long-term care facilities, police, and children’s aid societies.

View the Ombudsman Act and Regulation 865

View the Ombudsman Procedures