SKIP NAVIGATION saut de navigation
Closed municipal meetings

Municipal Meetings

"When in doubt, open the meeting" Learn More
E-Newsletter

The Watchdog
E-Newsletter

Read the latest issue or sign up to get it delivered right to your inbox
Frequently Asked Questions

Frequently asked questions

FIND ANSWERS TO COMMON QUESTIONS
View FAQ
Investigations (general)

Investigations

From newborn babies to lottery players to property owners, the Ombudsman's investigations have helped Ontarians.
Read about them
Careers

Join Our Team

If you're interested in making a difference, you should work here.
Read our Annual Reports

Annual Reports

THE ONTARIO OMBUDSMAN RESOLVES THOUSANDS OF COMPLAINTS EVERY YEAR. READ ABOUT THEM IN OUR ANNUAL REPORTS
Learn more
Caught in the Act

G20 Report:

CAUGHT IN THE ACT Read the Report
Bill 8

Bill 8

New oversight of municipalities, universities, and school boards More
Make a Complaint

Make a complaint

Do you have a complaint about a government service or agency? Start the process

Ontario Ombudsman to investigate monitoring of unlicensed daycares

Date: 2013-07-15

TORONTO (July 15, 2013) – Ontario Ombudsman André Marin today announced he will conduct a systemic investigation into how the Ministry of Education responds to complaints and concerns relating to unlicensed daycare providers.
 
After completing a case assessment in the wake of the recent death of a child in a
home-based daycare in Vaughan, the Ombudsman has notified the Ministry of the investigation. It will be conducted by the Special Ombudsman Response Team (SORT).
 
“In view of the high level of public interest in proceeding with this case, I have directed SORT to complete the fact-finding stage of the investigation within the next 90 days,” Mr. Marin said.
 
The Ombudsman is asking anyone who has information relevant to the investigation to contact his office at 1-800-263-1830, file an online complaint or email info@ombudsman.on.ca.
 
Since 2005, SORT has conducted about 30 major systemic investigations into issues affecting large numbers of Ontarians.  The Ombudsman’s recommendations stemming from these cases have been overwhelmingly accepted, resulting in such reforms as increased screening of newborn babies, improved compensation for crime victims, better access to funding for cancer drugs, an overhaul of the property tax assessment system and increased security of lotteries.
 
Aussi disponible en français
 
For further information, please contact:

 
Linda Williamson

Director of Communications

416-586-3426

lwilliamson@ombudsman.on.ca