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Press Releases

 
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(TORONTO, September 16, 2015) – Barbara Finlay has been named acting Ombudsman of Ontario, pending the Legislative Assembly’s selection process to fill the position permanently. Ms. Finlay has served with the Ontario Ombudsman’s office since 2005 as Deputy Ombudsman and Director of Operations. She has previously worked as Director General of Operations for the National Defence and Canadian Forces Ombudsman, and as an Assistant Crown Attorney and part-time law professor.
09-16-2015
 
(TORONTO) Ontario Ombudsman André Marin will be available to speak to media at 3 p.m. today, Monday, September 14, at the Queen’s Park Media Studio.
09-14-2015
 
(TORONTO – September 8, 2015) One week after new legislation enabling the Ontario Ombudsman to take complaints about school boards took effect, 50 people have complained about a diverse range of issues – a number expected to grow as Ontario children return to school today.
09-08-2015
 
TORONTO (August 31, 2015) – Beginning tomorrow, September 1, the Ontario Ombudsman is officially able to take complaints about the province’s 82 school boards. The historic new expansion of the Ombudsman’s mandate was granted with the passage of Bill 8, the Public Sector and MPP Accountability and Transparency Act, 2014.
08-31-2015
 
TORONTO (July 28, 2015) – Ontario Ombudsman André Marin today released his tenth annual report, marking the end of an historic year – and decade – that saw the largest investigation in the history of the office, the enactment of legislation extending the Ombudsman’s mandate to municipalities, school boards and universities, and an 86% increase in complaints received since 2009-2010.
07-28-2015
 
(TORONTO) – Ontario Ombudsman André Marin will release his annual report for the 2014-2015 fiscal year on Tuesday, July 28 – at an 11 a.m. news conference in the Queen’s Park Media Studio. The report reviews the accomplishments of the Ombudsman’s Office in the past year and updates recent and ongoing investigations.
07-24-2015
 
As of June 4, 2015, the Ombudsman no longer has oversight of Hydro One. This oversight was removed in the passage of the Building Ontario Up Act (Budget Measures) 2015. If you have a new complaint about Hydro One, please refer to these options.
06-05-2015
 
(TORONTO – June 4, 2015) Ontario Ombudsman André Marin today reminded customers of Hydro One that his office is no longer able to take complaints about the utility, now that royal assent has been given to Bill 91, the Building Ontario Up Act (Budget Measures) 2015.
06-04-2015
 
(TORONTO – May 25, 2015) Ombudsman André Marin today called on Hydro One to overhaul its corporate culture to focus on customers and transparency, and urged the government to preserve independent oversight of the utility in the public interest.
05-25-2015
 
(TORONTO – May 21, 2015) – The public will be able to complain to the Ontario Ombudsman about school boards as of September 1, 2015, and about municipalities and universities as of January 1, 2016, now that the dates have been proclaimed for the relevant sections of the Public Sector and MPP Accountability and Transparency Act to come into force.
05-21-2015
 
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