Hydro One must stop sending bullying, phony disconnection notices to its overdue customers when it knows it can’t cut off power in the cold winter months, Ontario ombudsman Andre Marin warns. ”Don’t worry, this is a bluff,” Marin told a terrified senior who sent in a 45-page complaint to his office after receiving a threatening notice.
Hydro One threats to cut off the electricity of customers who are behind on payments, even during the winter months, are a "blatantly misleading tactic" to collect money, Ontario's ombudsman said Wednesday.
Your municipal council members may be holding illegal closed session meetings and if you formally complain, the investigation that follows may not be accurate.
Eleven of 49 municipal meetings investigated by Ontario ombudsman Andre Marin last year were found to have illegally excluded members of the public.
Municipal councils in Ontario should face consequences when they ignore the law that requires most of their meetings be public, ombudsman Andre Marin said Tuesday as he accused some politicians of "twisting the rules."
Ombudsman André Marin says the increase has been sparked by the bill giving the watchdog expanded oversight over municipalities, universities and school boards.
Two years after the provincial ombudsman issued a call for action on operational stress injuries among police in Ontario, a Queen's University professor is helping conduct a comprehensive survey on the topic.
The Toronto South Detention Centre’s health-care units remain unopened after almost a year of the jail’s operation, with sick inmates ending up in segregation.
The Ontario government has replaced the infamous G20 law blamed for mass searches and arrests with legislation that empowers police to demand identification and search vehicles without a warrant on courthouse property.
A private member’s bill would give the Ontario auditor general and ombudsman the power to look into Tarion, the private corporation created by the government to protect new homebuyers.